ISE 1.3 Email functionality is not working for upgraded Guest accounts CSCus49899

[cagdas.ozdemir]

Hello,

We upgraded ISE appliances 1.2 to 1.3 and  email functionality is not working after upgraded. I checked this problem and bug id is CSCus49899.Is it  fixed on ISE 1.4 version?

[Seb Rupik]

Hi there,

Having done sequential upgrades from 1.2, I can confirm that the email function in the sponsor portal now works in v1.4

cheers,

Seb.

[cagdas.ozdemir]

Hi Seb,

Thanks for information. I will try to update in v 1.4

Cheers

[Wales007]

Hi Seb,

I have configured the SMTP server using the Administrator>System>settings>SMTP

and i have added the SMTP server on it and enabled "Email notifications to guests" but the email function is still not working using ISE1.4.  Is there any other settings that needs enabling or configuring.

Thanks

Olu 

[Seb Rupik]

Hi Olu,

The only other thing I can think to check would be that your SMTP servers allow unauthenticated connections, or perhaps has an ACL preventing certain source addresses (ISE node rfc1918 address?).

cheers,

Seb.