Problem of login ISE

[Sevion]

Hello guys,

I'm new to ISE. After I recovered the admin password, I could log in to ISE via neither SSH nor GUI. Applications are running properly. I tried to ping my default gateway, but it failed. I can only log in to my ISE on VM.  Everything worked well before resetting. My ISE version is 1.3.

Could someone please assist?

Thanks

[balaji.bandi]

what kind of reset you did, check the configuration is the basic IP address other stuff available.

show running-config

[Sevion]

Hi, I reset the CLI password of the admin. I've checked the configuration. The IP address and GW are available. I deployed the VM on my pc. I'm able to ping the GW from my pc, but I'm unable to ping the IP address of ISE from my pc. 

[balaji.bandi]

is this working before ?

but I'm unable to ping the IP address of ISE from my pc. 

what is your PC IP address, and ISE IP address, post the show run config ?

is this Lab ?

[Sevion]

Hi, this lab was working before I reset. I've posted the screenshots. The IP address of my network adapter is 192.168.92.1. I forgot that I set the gateway of my ISE the same as the address of my network adapter. So it must be able to ping the gateway from my pc...

[balaji.bandi]

Looks something messed up here, hope on your PC you using VMWARE workstation to host ISE.

check the bridge mode settings  or NAT

https://www.youtube.com/watch?v=BHpRTVP8upg

[Marcelo Morais]

Hi @Sevion ,

 if my understanding is correct, you are able to access ISE via VM's Console and are unable to ping ISE's Default GW from the VM's Console.

 Please, use the

ise/admin# show running-config

 check the ip address and default gateway configuration.

Hope this helps !!!

[Sevion]

Hi, the IP address and GW are available.  I'm unable to ping the IP address of ISE from my pc.

[thomas · Accepted solution]

Sounds like a network or VM problem. Call TAC to troubleshoot your installation.