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Catalyst C3560-x IOS Upgrade problem.

Hello.

I have some c3560-x switches working ok.

I wanted to upgrade IOS on them.

Don't remember now what ios they were using, but i've tried to update to c3560e-universalk9-mz.152-3.E1.bin

All of them updated succesfully, except one.

On this switch "Boot failed" happened.

After some research i found that switch is not able to boot to any ios newer than c3560e-universalk9-mz.152-1.E3.bin

I've tried c3560e-universalk9-mz.152-2.E.bin c3560e-universalk9-mz.152-3.E.bin and c3560e-universalk9-mz.152-2.E1.bin without success.

Switch tries to boot from image and after load process "boot failed" happens.

i've tried to boot from flash, usbflash0, redownloaded images to flash to exclude corruption, same behaviour.

Is it something internal?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Hall of Fame Community Legend

I've got a strange feeling this is a bug with the code itself.  

Check the Release Notes for 15.2(3)E1 and see if there are bug(s) that sounds similar to what you're seeing.

View solution in original post

5 REPLIES 5
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Hall of Fame Community Legend

Console into the switch and reboot.  Post the entire boot-up process.

Highlighted

Using driver version 1 for media type 2

Base ethernet MAC Address: b8:38:61:9c:0c:00

Xmodem file system is available.

The password-recovery mechanism is enabled.

Initializing Flash...

mifs[2]: 12 files, 1 directories

mifs[2]: Total bytes     :    2097152

mifs[2]: Bytes used      :     756224

mifs[2]: Bytes available :    1340928

mifs[2]: mifs fsck took 2 seconds.

mifs[3]: 0 files, 1 directories

mifs[3]: Total bytes     :    4194304

mifs[3]: Bytes used      :       1024

mifs[3]: Bytes available :    4193280

mifs[3]: mifs fsck took 3 seconds.

mifs[4]: 5 files, 1 directories

mifs[4]: Total bytes     :     524288

mifs[4]: Bytes used      :       9216

mifs[4]: Bytes available :     515072

mifs[4]: mifs fsck took 0 seconds.

mifs[5]: 5 files, 1 directories

mifs[5]: Total bytes     :     524288

mifs[5]: Bytes used      :       9216

mifs[5]: Bytes available :     515072

mifs[5]: mifs fsck took 1 seconds.

mifs[6]: 509 files, 12 directories

mifs[6]: Total bytes     :   57671680

mifs[6]: Bytes used      :   52496384

mifs[6]: Bytes available :    5175296

mifs[6]: mifs fsck took 44 seconds.

...done Initializing Flash.

done.

Loading "flash:c3560e-universalk9-mz.152-3.E1.bin"...@@@@@@@@@<omitted>@@@@@@@@@@@@@@@@

File "flash:c3560e-universalk9-mz.152-3.E1.bin" uncompressed and installed, entry point: 0x3000

executing...

Loading "flash:/c3560e-universalk9-mz.152-3.E1.bin"...@@@@@@@@@@@@@@@@@@@@@@@<omitted>@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:/c3560e-universalk9-mz.152-3.E1.bin" uncompressed and installed, entry point: 0x3000

executing...

Boot process failed...


The system is unable to boot automatically.  The BOOT

environment variable needs to be set to a bootable

image.



switch: dir usbflash0:

Directory of usbflash0:/


<omitted>
 1946  -rw-  20303104  <date>               c3560e-universalk9-mz.150-2.SE8.bin

 1947  -rw-  23152768  <date>               c3560e-universalk9-mz.152-1.E1.bin

 1948  -rw-  26546135  <date>               c3560e-universalk9-mz.152-3.E1.bin

 
126242816 bytes available (-383811584 bytes used)


switch: boot usbflash: 0:c3560e-universalk9-mz.152-1.E1.bin

Loading "usbflash0:c3560e-universalk9-mz.152-1.E1.bin"...@@@@@@@@@@@@@@@@<omitted>@@@@@@@@@@@@@@@@@@@

File "usbflash0:c3560e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000

executing...


              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco IOS Software, C3560E Software (C3560E-UNIVERSALK9-M), Version 15.2(1)E1, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Fri 22-Nov-13 10:28 by prod_rel_team
Initializing flashfs...
Using driver version 3 for media type 1
mifs[4]: 1 files, 1 directories
mifs[4]: Total bytes     : 6838272   
mifs[4]: Bytes used      : 1956352   
mifs[4]: Bytes available : 4881920   
mifs[4]: mifs fsck took 0 seconds.
mifs[4]: Initialization complete.

Using driver version 3 for media type 2
mifs[7]: 12 files, 1 directories
mifs[7]: Total bytes     : 2097152   
mifs[7]: Bytes used      : 756224    
mifs[7]: Bytes available : 1340928   
mifs[7]: mifs fsck took 0 seconds.
mifs[7]: Initialization complete.

mifs[8]: 0 files, 1 directories
mifs[8]: Total bytes     : 4194304   
mifs[8]: Bytes used      : 1024      
mifs[8]: Bytes available : 4193280   
mifs[8]: mifs fsck took 0 seconds.
mifs[8]: Initialization complete.

mifs[9]: 5 files, 1 directories
mifs[9]: Total bytes     : 524288    
mifs[9]: Bytes used      : 9216      
mifs[9]: Bytes available : 515072    
mifs[9]: mifs fsck took 1 seconds.
mifs[9]: Initialization complete.

mifs[10]: 5 files, 1 directories
mifs[10]: Total bytes     : 524288    
mifs[10]: Bytes used      : 9216      
mifs[10]: Bytes available : 515072    
mifs[10]: mifs fsck took 0 seconds.
mifs[10]: Initialization complete.

mifs[11]: 509 files, 12 directories
mifs[11]: Total bytes     : 57671680  
mifs[11]: Bytes used      : 52496384  
mifs[11]: Bytes available : 5175296   
mifs[11]: mifs fsck took 1 seconds.
mifs[11]: Initialization complete.

...done Initializing flashfs.
Checking for Bootloader upgrade..
Boot Loader upgrade not required (Stage 2)


FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled

POST: CPU MIC register Tests : Begin
POST: CPU MIC register Tests : End, Status Passed

POST: MA BIST : Begin
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: SF ASIC BIST : Begin
POST: SF ASIC BIST : End, Status Passed

POST: Switch Fabric Memory Tests : Begin
POST: Switch Fabric Memory Tests : End, Status Passed

POST: CPU MIC interface Loopback Tests : Begin
POST: CPU MIC interface Loopback Tests : End, Status Passed

POST: PortASIC RingLoopback Tests : Begin
POST: PortASIC RingLoopback Tests : End, Status Passed

extracting front_end/front_end_ucode_info (309 bytes)
POST: Inline Power Controller Tests : Begin
POST: Inline Power Controller Tests : End, Status Passed

POST: Thermal, Fan Tests : Begin
POST: Thermal, Fan Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed

POST: PortASIC Macsec Loopback Tests : Begin
POST: PortASIC Macsec Loopback Tests : End, Status Passed

POST: EMAC Loopback Tests : Begin
POST: EMAC Loopback Tests : End, Status Passed

Waiting for Port download...Complete

cisco WS-C3560X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1743R0MZ
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address       : B8:<omitted>:00
Motherboard assembly number     : 73-12555-11
Motherboard serial number       : FDO<omitted>WN
Model revision number           : A0
Motherboard revision number     : A0
Model number                    : WS-C3560X-24P-S
Daughterboard assembly number   : 800-32786-02
Daughterboard serial number     : FDO<omitted>CU0
System serial number            : FDO<omitted>MZ
Top Assembly Part Number        : 800-31329-09
Top Assembly Revision Number    : B0
Version ID                      : V06
CLEI Code Number                : CMMPR00DRA
Hardware Board Revision Number  : 0x05
3953648K bytes of USB Flash usbflash0 (Read/Write)


Switch Ports Model              SW Version            SW Image                 
------ ----- -----              ----------            ----------               
*    1 30    WS-C3560X-24P      15.2(1)E1             C3560E-UNIVERSALK9-M     


Press RETURN to get started!

Highlighted
Hall of Fame Community Legend

Can you post the complete output to the following commands: 

1.  sh version; 

2.  verify /md flash:flash:/c3560e-universalk9-mz.152-3.E1.bin  6a87df06ddf560e2a82d91aa6f694308

Highlighted

1. show ver
Cisco IOS Software, C3560E Software (C3560E-UNIVERSALK9-M), Version 15.2(1)E3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Mon 05-May-14 10:46 by prod_rel_team

ROM: Bootstrap program is C3560E boot loader
BOOTLDR: C3560E Boot Loader (C3560X-HBOOT-M) Version 12.2(53r)SE1, RELEASE SOFTWARE (fc1)

Switch uptime is 12 minutes
System returned to ROM by power-on
System restarted at 11:50:42 MSK Tue Dec 13 2016
System image file is "flash:c3560e-universalk9-mz.152-1.E3.bin"
Last reload reason: Unknown reason

This product contains <blah blah blah>

License Level: ipbase
License Type: Permanent
Next reload license Level: ipbase

cisco WS-C3560X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1743--MZ
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address       : B8:38:--:--:0C:00
Motherboard assembly number     : 73-12555-11
Motherboard serial number       : FDO1752--WN
Model revision number           : A0
Motherboard revision number     : A0
Model number                    : WS-C3560X-24P-S
Daughterboard assembly number   : 800-32786-02
Daughterboard serial number     : FDO17520--0
System serial number            : FDO1743--MZ
Top Assembly Part Number        : 800-31329-09
Top Assembly Revision Number    : B0
Version ID                      : V06
CLEI Code Number                : CMMPR00DRA
Hardware Board Revision Number  : 0x05

Switch Ports Model              SW Version            SW Image                 
------ ----- -----              ----------            ----------               
*    1 30    WS-C3560X-24P      15.2(1)E3             C3560E-UNIVERSALK9-M     

Configuration register is 0xF

2.

verify /md flash:c3560e-universalk9-mz.152-3.E1.bin  6a87df06ddf560e2a82d91aa6f694308   
.....<cut>.............Done!
Verified (flash:c3560e-universalk9-mz.152-3.E1.bin) = 6a87df06ddf560e2a82d91aa6f694308

Highlighted
Hall of Fame Community Legend

I've got a strange feeling this is a bug with the code itself.  

Check the Release Notes for 15.2(3)E1 and see if there are bug(s) that sounds similar to what you're seeing.

View solution in original post

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