Cisco ACE 4710 - config backup in LMS 3.1?

[chharris41]

I installed the latest MDF that includes support for the ACE 4710, it is "seen" by CS and RME, however I am unable to get RME to fetch the config. I have checked the credentials and SNMP strings several times. I did a packet capture and it appears that the connection is being reset - not sure why. The ACE is running A1(8.0a), though I have a secondary ACE that I upgraded to the latest A3 code and I get same results. I also tried changing the transport settings in RME from telnet to ssh, still no luck.

Any guidance is greatly appreciated.

[Joe Clarke]

ACE 4710 support for RME 4.2 is planned for early November of this year.

[chharris41]

Has there been any progress towards this yet?

[Joe Clarke]

The IDU 21.0 release for RME 4.2 is now available, and the pre-release documentation said that ACE 4710 support would be included for RME. However, the current device support documentation I have indicates that only DFM support was added. I am not sure why the RME support was dropped. You could open a service request with TAC to get more information.

[chharris41]

I will definetly do that - my main goal was to be able to back up the config's on the 2 ACE 4710's we have.

Where can I view the doc's you referred to?

[Joe Clarke]

The current device support list is available on Cisco.com at http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.1/device_support/table/lms31sdt.html .