01-05-2022 02:29 PM
Hello,
why the switches Cisco Business 350 Series CBS350 are not Cisco Prime Infrastructure 3.10 compatible
It is not possible to display version information and make updates
it is also impossible to save the configurations
Best regards,
CBS350-8P-E-2G
Version : 3.0.0.69
01-05-2022 11:44 PM
- It should be supported as it is being mentioned in https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/3-10/supported/devices/PI310-Supported-Device-List.xlsx , look at the firmware requirement (too). Must be running >3.0.0.61
M.
01-06-2022 02:16 AM
Hello,
odd indeed, as you are running the required firmware release, and the CBS switches are also included in the list of compatible devices.
I would reboot the CBS switches, and then run the discovery again on Prime...
01-06-2022 02:49 AM
01-06-2022 04:36 AM
- Remove the particular device from Prime and re-add it , but before the final add press Verify Credentials first, if that does not help - raise a TAC case : https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
M.
01-06-2022 06:26 AM
04-15-2022 04:44 PM
Is this problem solved please? I have this problem too
04-17-2022 06:14 AM
No, it's not solved
03-02-2023 05:12 AM
Hi,
Do you have response for your TAC ?
08-15-2022 12:07 PM
Is this problem solved please? I have this problem too
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