Cisco LMS 4.0 Password reset/recovery

[julian755]

Hi,

I just realized that an engineer that used to be with my coy changed the password of our Cisco LMS Server. I have looked for documentations on how to reset the LMS password, but no luck. Please I need help in resetting the login password.

Kind regards,

CA

[Joe Clarke]

You can use the NMSROOT/bin/ResetPasswd.pl command to reset the admin password.

NMSROOT/bin/perl NMSROOT/bin/ResetPasswd.pl admin

[shabeebmohammed]

Hi..

Im sorry, but how do i access this location???

is it from the command prompt or....

Thanks

Shabeeb

[Marvin Rhoads]

Yes, from the command prompt of the server.

NMSROOT is an environment variable used to point to the intallation directory of LMS. The default location on a Windows system is C:\Program Files\CSCOpx.

The .pl in the above script indicates they are perl scripts. A perl executable is included in the LMS installation and should be in your path. If not, you'll have to adapt the command to reference the perl.exe location

[shabeebmohammed]

Thanks a lot Marvin.

I did this and now the command prompt just stays idle. Ive been monitoring this for a while and nothing has moved forward

Kindly advice.

Regards,

Shabeeb

[Marvin Rhoads]

Sorry, the instructions above should have noted you have to stop the LMS server processes first.

Please refer to the LMS Admin guide instructions here.