Cisco Prime 3.0 Wrong CLI Credential

[Nitheshraj211]

Hello all,

     I am getting error in Cisco prime while adding device in Prime (i.e) wrong CLI credential. Please help me on this, thanks in advance.

[Mark Malone]

Hi
The details you have set to login to the devices in PI is wrong so its kicking back an error saying it , you need to add the correct device login credentials for the device so PI can access it remotely

[marce1000]

 - You can also press Verify Credentials before the final add of the device into Prime.

 M.

[Nitheshraj211]

While giving Verify Credential getting dialog box like "Telnet/ SSH : unreachable"

[Mark Malone]

Can you devices ping the prime server and reach it , is the VTY acl permitting the device and prime speak to each other by SSH/SNMP?
couple of things to check , without reach ability you cant ssh from prime so it cant collect the details off the device , it uses SSH and SNMP both need to be allowed speak to PI for data collection and stats