Solved: Cisco prime 3.9.0 Partial Collection Failure

123456789ali · ‎09-27-2021

I have issue with cisco prime

Actually yesterday added the devices and everything been ok

but today I get this issue ( Partial Collection Failure )

please any Suggestion

marce1000 · ‎09-28-2021

- Ref : https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/3-9/supported/devices/PI39-Supported-Device-List.xlsx

Lookup your particular devices and check the minimum software version needed in order to be compatible with 3.9 , make sure these conditions are met.

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

marce1000 · ‎09-27-2021

- Remove the involved device(s) from Prime and re-enter them. but press Verify Credentials first.

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

123456789ali · ‎09-28-2021

yes. I did that already and the SNMP and SSH Credentials are correct but it still show me the same isuue

any Help for that

marce1000 · ‎09-28-2021

- Ref : https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/3-9/supported/devices/PI39-Supported-Device-List.xlsx

Lookup your particular devices and check the minimum software version needed in order to be compatible with 3.9 , make sure these conditions are met.

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '