Cisco UCM will not show up in CM - no IP Phones

[howlingthunder]

I added my UCM to CS and it shows up as expected. I ran User Tracking - Data Collection in CM but did not pick it up. I went into Admin - Data Collection - Device Management - Include... It did show up there so I manually added it to CM. Data Collection still does not pick it up. What else do I need to do? Would like to have IP Phones dialed in to LMS. Thanks for any help!

LMS 3.2, CM 5.2.1

[Nael Mohammad · Accepted solution]

What version of the CUCM are you running? Only the following is supported:

CUCM 6.1.1
CUCM 7.0.0

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html

If any of the above, post the ani.log and ut.log with the hostname and IP of CUCM.

[howlingthunder]

OK. Did not know that and had not seen the version requirement. I am running 4.3. Thanks