Ciscoworks DFM Question

[dionjiles]

Does Ciscoworks keep a log locally on the server for all the Device alerts?

The reason for this question is I got pinged by an Auditor yesterday seeing if we can obtain this type of information.

Thanks in advance.

[Michel Hegeraat]

DFM has fault history, so yes.

But maybe you should be more specific?

What is he trying to find the history of?

Cheers,

Michel

[dionjiles]

Good morning.

My question was answered via TAC Request

SR 620063009

They are basically trying to see how our monitoring tools keeps a history of all device alerts.

[maquesad · Accepted solution]

The log file that has information about the alerts that LMS produces is the

AAD.log. It is located at NMSROOT\log\dfmLogs. The kind of information you

will see in the log file depends on the logging level that you currently

have for it.

Additionally you might want to see the syslog.log which is located at

NMSROOT\log and contains info about the syslogs that LMS receives from your

devices.

Also, LMS has a fault history option in which you should be able to see old

alerts.