05-05-2010 07:13 AM
Hi Joe Clark,
Let me describe the portal issue in ciscoworks as below. I have LMS 2.6 installed in windows 2003 server service pack 2 with Java version as 1.4 & 1.5 as per the control panel > java. But when we run the command “java –version”, it says 1.3 is installed. Now the problem is when we try to access the application from the server itself, it throws the below error…
This looks similar to the below one, but I have not gone to the extend of reinstalling the LMS. Would like to select reinstallation as the last option.
https://supportforums.cisco.com/message/636397#636397
Please find the attached DOCUMENT with screen shot of the problem i faced.
regards
rajesh
05-05-2010 10:09 PM
Post the NMSROOT/MDC/tomcat/logs/stdout.log. Are there any hs_err* files under NMSROOT on the system? If so, and they were generated recently, post them. What changed on the server prior to this problem beginning?
05-05-2010 10:51 PM
05-05-2010 11:01 PM
Yes, I mean any file that begins with hs_err. Also, you didn't answer the question aboutwhat changed on this server.
05-05-2010 11:00 PM
There were no changes in the system prior to the problem...
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide