Hi ,
follow the below steps::
1. reset the casuser:
NMSROOT/CSCOpx/setup/support > resetCasuser.exe
2.regenerate the SSL certificate :
1) Stop the daemons manager from CLI using
/etc/init.d/dmgtd stop (solaris)
or
net stop crmdmgtd (windows)
2) Backup the following files found in NMSROOT/CSCOpx/MDC/Apache/conf/ssl and
then delete:
server.crt
server.csr
server.key
server.pk8
Under CLI go to "NMSROOT\CSCOpx\MDC\Apache\" and then run ConfigSSL.pl by typed the following
command on CLI.
CSCOpx\MDC\Apache\perl configssl.pl -disable
CSCOpx\MDC\Apache\perl configssl.pl -enable
Then fill the certificate accordingly and restart daemons from CLI using net
start the daemon manager:
/etc/init.d/dmgtd stop (solaris)
net start crmdmgtd (windows)
If above does not help then check the below things:
Make sure files
/opt/CSCOpx/MDC/tomcat/shared/lib/ctm_config.txt and
/opt/CSCOpx/MDC/tomcat/webapps/cwhp/WEB-INF/lib/ctm_config.txt has proper content.
File should not be empty. Check any working server (If any available or just send me these files) for the content, copy and replace
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Thanks-
Afroz
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Thanks-
Afroz
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