CISCOWORKS LMS 4.0 DFM FAULT GROUPS MISSING COMPONENTS

[juliocarossella]

Hi:

We are experiencing an issue with fault system-defined groups.

When we access any of these fault system-defined groups (ie. access port, interface, or port trunk groups) and click view for displaying the components, nothing is shown. All groups seem to be empty.

Last time we stopped services and started them again, and the components finally appeared!

Now we are having the same issue in a different installation. We didn´t restart services yet, because it is a productive system.

Is there any reported problem?

Do you have any suggestion?

Thanks a lot.

Julio

[Gaganjeet Chug]

Hi Julio,

Kindly post the output of pdshow. Run the command from command prompt of the server like :-

C:\pdshow > C:\pdshow.txt and share the pdshow.txt from C:\

Purpose :- We need to check if the DFM group services are running Ok or not.

Thanks,

Gaganjeet