05-12-2010 05:40 AM
All,
We are currently running:
Name | Version | License Status | Size |
CiscoWorks Common Services | 3.3.0 | Licensed | Not applicable |
Campus Manager | 5.2.1 | Purchased | 1500 |
CiscoView | 6.1.9 | Licensed | Not applicable |
CiscoWorks Assistant | 1.2.0 | Licensed | Not applicable |
Device Fault Manager | 3.2.0 | Purchased | 1500 |
Internetwork Performance Monitor | 4.2.0 | Purchased | 1500 |
LMS Portal | 1.2.0 | Licensed | Not applicable |
Resource Manager Essentials | 4.3.1 | Purchased | 1500 |
I am trying to run a compliance check, but am receiving this error:
DCMA0038: No device found for the selected Baseline Template.
I am unable to select the devices that I want to check.
Does anyone know what service is not running or what I need to to do get Cisco Works working?
I have also tried with the other base templates but all return the same error.
It seems that direct deploy is also having the same trouble.
This did work a week ago and nothing has changed that I know of.
I could not find the appropriate log to attach - will post when notified of which log to post :-)
Any ideas are gratefully received.
Kind regards
Russ
05-18-2010 09:45 AM
This template works because it points to the superset of all 3750 switches. There does appear to be some corruption in your package map related to 3750s, so perhaps fixing the map will also fix this problem. Can you confirm that changing the device type for the non-working script to be all 3750s works?
05-18-2010 04:08 PM
Joe,
I changed the DeviceFamily from:
DeviceFamily="279486486"
This is the 3750-24PS
to:
DeviceFamily="999990406"
This is all 3750 switches
From one of the working templates which selected all the 3750s
Running this ammended template worked.
Does this look like a corruption of files problem?
Thanks
Russ
05-18-2010 04:29 PM
Yes, I suspect the package map corruption is at fault here.
05-18-2010 04:32 PM
Thanks Joe,
I'll talk with TAC and see if everything is working again once the new packages are rebuilt.
I'll report back once this has been done.
Thanks for your help.
Regards
Russ
06-01-2010 04:12 PM
See https://supportforums.cisco.com/message/3071750
for solution
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