Solved: CNA Configuration Archive - devices missing

Pootytang · ‎02-09-2022

Greetings,

I'm using Cisco Network Assistant v6.3(4) and when I try to perform a configuration archive on all my devices, only a few are listed in the drop-down. All my devices are similar Catalyst switches so I would expect them all to be available for archive. Even two of the same models aren't consistent (one is listed, one is not). Is this a known issue?

Thanks

marce1000 · ‎02-09-2022

- Difficult to tell , check credentials on those switches and check if that matches the CNA setup. You may want to check the logs on the switch when backups are tried and also CNA activity logs. CNA is old and no longer supported , you may want to consider using Cisco Prime.

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

marce1000 · ‎02-09-2022

- Note that modern switches are no longer supported in CNA.

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Pootytang · ‎02-09-2022

Thanks M,

although doesn't explain why only one of two 2960's would be available for backup.

Thanks again for the reply.

marce1000 · ‎02-09-2022

- Difficult to tell , check credentials on those switches and check if that matches the CNA setup. You may want to check the logs on the switch when backups are tried and also CNA activity logs. CNA is old and no longer supported , you may want to consider using Cisco Prime.

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Pootytang · ‎02-10-2022

Thanks M.,

The log makes no mention of the switches that fail to show up in the list. The switch logs don't offer any clues either.

I'll look into Cisco Prime. No sense in beating a dead horse!

Thanks again

Georg Pauwen · ‎02-10-2022

Hello,

keep in mind the CNA is free...and Cisco Prime is VERY expensive...

Pootytang · ‎02-10-2022

All,

I found that re-discovering the community through the core switch was the main issue. I don't recall how I originally created the community but discovering via the core must not have been it. It also seems that CNA device discovery doesn't like Nexus. Seems they appear possibly through CDP but are not available when using Configuration Archive.

Georg,

the big $$$ are a no go! Thanks for the heads up!

Thanks to all who replied!

Georg Pauwen · ‎02-10-2022

Hello,

are the non-listed switches in the same network as the listed switches ? Backup config problems in CNA often are related to FTP/TFTP access. Can you manually access the non-listed switches though FTO and/or TFTP from the PC CNA is installed on ?

Pootytang · ‎02-10-2022

Thanks Paul,

Switches are all in the same network. I can TFTP the backup from the command line successfully. Will likely go M's route and investigate Cisco Prime.