CW 2.6 Software image import fail from CCO

[w.kuhn]

Trying to import image from CCO into RME repository. Credentials and proxy authentication all OK and select image and subsets fine when creating job.

After job runs, result fails with below message...

-----------------

Start images downloading:

Image 1 of #1 :

Checking if image is present in the library...

c3660-i-mz.122-37.bin is not present in the library.

Downloading c3660-i-mz.122-37.bin from Cisco.com.

Start time: 8 Feb 2007 09:51:15

No response stream was obtained for the download request.

---------------

Looking at the swim_debug.log for the job the output below is...

,[Thread-3],com.cisco.nm.rmeng.swim.slim.CCOService,downloadImage,1108,Started writing the input stream for c3660-i-mz.122-37.bininto a file.

[ Thu Feb 08 09:51:18 EST 2007 ],INFO ,[Thread-3],com.cisco.nm.rmeng.swim.slim.CCOService,downloadImage,1147,MD5 checksum calculation is completed for c3660-i-mz.122-37.bin

[ Thu Feb 08 09:51:24 EST 2007 ],INFO ,[main],com.cisco.nm.rmeng.swim.drivers.ImportImage,importImage,321,Import end time in milliseconds = 1170888684514

[ Thu Feb 08 09:51:24 EST 2007 ],INFO ,[main],com.cisco.nm.rmeng.swim.drivers.SlimDriver,updateImageStatus,2572,Entered updateImageStatus().

[ Thu Feb 08 09:51:24 EST 2007 ],ERROR,[main],com.cisco.nm.rmeng.swim.drivers.SlimDriver,updateImageStatus,2575,No images.

[ Thu Feb 08 09:51:24 EST 2007 ],ERROR,[main],com.cisco.nm.rmeng.swim.drivers.ImportImage,importImage,358,Failed to update images status. Complete Stack Trace = com.cisco.nm.rmeng.swim.util.SwimException

at com.cisco.nm.rmeng.swim.drivers.SlimDriver.updateImageStatus(SlimDriver.java:2578)

at com.cisco.nm.rmeng.swim.drivers.ImportImage.importImage(ImportImage.java:356)

at com.cisco.nm.rmeng.swim.drivers.ImportImage.main(ImportImage.java:1013)

Any ideas?

Thanks

Will

[David Stanford]

I'm currently working on a similar issue right now with development for another series of routers. I would suggest you open a TAC case so that they can track the problem with the 3600 series.

In the mean time as a workaround you can manually download the image from CCO and use the Add from Filesystem option to add it to RME.

[w.kuhn]

Thanks David...

Have opened case with vendor.

[w.kuhn]

Noticed 7200 series also has same problem. Will include this in TAC case.

[David Stanford]

The bug id to track this problem is CSCsa81146. I just spoke to development again and they are looking into this problem.