CWLMS 4.0.1 Daemon manager does not start on Windows server

[ChauseBlong]

Good day,

I installed CWLMS on a Windows 2008 R2 virtual server.

It was all working 100% but now after a reboot I suddenly can't start the deamon services.

The web portal opens and i can login successfully but as soon as i run the discovery it says i must restart the DRC server which i cannot do

because the daemon does not start.

I have installed the updated patch for Win 2008 and did a reboot but it still gives the same problem.

Attached are some log files.

The messages received for lms services on windows are:

Daemon manager service on local computer started and then stopped

Thanks

[Svetlana Radzevich]

Hi Chause,

this description is really inconsistent. To understand better, please post pdshow output. Also, if you try to start the daemons from CLI (net start crmdmgtd) what is the output?

Svetlana

[AFROJ AHMAD · Accepted solution]

Hi ,

Try this:

NMSROOT\CSCOpx\setup\support>resetCasuser.exe

and now try to start the Daemon Manager.

If it still fail the send me the Error that you see in EventViewer.

Thanks

Afroj

[ChauseBlong]

Hi Afroj,

It is up and running now!

A quick question, what is the function of the casuser?

The casuser login is equivalent to a Windows administrator and provides access to all Common Services and Security Manager tasks

Is the discription above correct?

Thanks for your help

[AFROJ AHMAD]

Hi ,

Thanks for the update .

Casuser is an Anonymous user of cisco works and each and every  folder of the cisco works has to have the Casuser privileges assigned to  it.

Thanks

Afroj