cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1633
Views
0
Helpful
2
Replies

Data Collection and UT Failed on LMS 4.0.1

iibesis
Level 1
Level 1

Hello,

I have a problem with the User Tracking and Data Collection on LMS 4.0.1 . I think It crashes every time or freezes.

I Have this error if I lunch UT Acquisition :

Failed to start acquisition: Construction of XML data required for UT IS in progress. Please try After Some Time.

When scheduling a CM data collection, I have this error:

Data collection IS Already in progress.

I detected an error in ani.log line 12266:

Exception in thread "Discovery" java.lang.AbstractMethodError: com.cisco.nm.ani.server.topo.PortChannel.portIfIndex ()

I successfully changed the name of the CiscoWorks server last week with the tool hostnamechange.pl.

Perhaps there was an impact on data collection ?

Thanks.

1 Accepted Solution

Accepted Solutions

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi,

Please download the below Patch from cisco.com :

lms4.0.1-win-CSCto06189-0  (windows)

lms4.0.1-sol-CSCto06189-0  (solaris)

I hope this will help !!!

Thanks--

Afroj

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

View solution in original post

2 Replies 2

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi,

Please download the below Patch from cisco.com :

lms4.0.1-win-CSCto06189-0  (windows)

lms4.0.1-sol-CSCto06189-0  (solaris)

I hope this will help !!!

Thanks--

Afroj

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

That's perfect.

The patch is applied and the issue is resolved.

Thank you for the great response.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: