08-18-2011 02:15 AM
Hello,
I have a problem with the User Tracking and Data Collection on LMS 4.0.1 . I think It crashes every time or freezes.
I Have this error if I lunch UT Acquisition :
Failed to start acquisition: Construction of XML data required for UT IS in progress. Please try After Some Time.
When scheduling a CM data collection, I have this error:
Data collection IS Already in progress.
I detected an error in ani.log line 12266:
Exception in thread "Discovery" java.lang.AbstractMethodError: com.cisco.nm.ani.server.topo.PortChannel.portIfIndex ()
I successfully changed the name of the CiscoWorks server last week with the tool hostnamechange.pl.
Perhaps there was an impact on data collection ?
Thanks.
Solved! Go to Solution.
08-18-2011 02:33 AM
Hi,
Please download the below Patch from cisco.com :
lms4.0.1-win-CSCto06189-0 (windows)
lms4.0.1-sol-CSCto06189-0 (solaris)
I hope this will help !!!
Thanks--
Afroj
08-18-2011 02:33 AM
Hi,
Please download the below Patch from cisco.com :
lms4.0.1-win-CSCto06189-0 (windows)
lms4.0.1-sol-CSCto06189-0 (solaris)
I hope this will help !!!
Thanks--
Afroj
08-18-2011 03:23 AM
That's perfect.
The patch is applied and the issue is resolved.
Thank you for the great response.
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