03-29-2010 07:06 PM
I have done everything possible to get DFM Polling to work.
1. Reinitialzed DB....restart server.
Alerts come in for a while I clear the reachability alerts and it stops....no alerts come in. Although I do know that we have active device alerts.
2. Attempted to bring database to last consistent state.
1) Stop the daemon manager
- net stop crmdmgtd
- wait 5 min that all the process stops
2) remove/rename any dfmEpm.log, dfmFh.log, dfmInv.log (if exists)
under the follow directory:
- C:\Program Files\CSCOpx\databases\dfmEpm
- C:\Program Files\CSCOpx\databases\dfmFh
- C:\Program Files\CSCOpx\databases\dfmInv
3) Run the checkpoint recovery of the dfmfh database
- cd \progra~1\CSCOpx\databases\dfmfh
- dbsrv10 -f dfmfh
4) Run the checkpoint recovery of the dfmEpmdatabase
- cd \progra~1\CSCOpx\databases\dfmEpm
- dbsrv10 -f dfmEpm
5) Run the checkpoint recovery of thedfmInv database
- cd \progra~1\CSCOpx\databases\dfmInv
- dbsrv10 -f dfmInv
- net start crmdmgtd
This works for while and now no alerts are coming in again....no windows update has occurred on the server....I'm out of ideas at the time.
Solved! Go to Solution.
04-03-2010 10:49 AM
Go to DFM > Configuration > Other Configurations > SNMP Trap Receiving. Set the port to some other free UDP port (greater than 1023).
--
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com
03-29-2010 10:21 PM
I think the thing fixing this problem is the Daemon Manager restart. Forcing the databases closed would not have any effect on DFM events. What version of DFM are you using?
--
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com
03-30-2010 10:04 AM
DFM 3.2.0
I restarted the database several times....this has not solved my problem
net stop crmdmgtd
net start crmdmgtd
03-30-2010 11:36 AM
All of my devices are in a suspended stated.....I cannot resume the devices for some reason.
03-30-2010 12:08 PM
Just my two cents,
There is a rps file somewhere under CSCOpx/objects/smarts/
It can become corrupted
Remove all devices from DFM
Try to rename the rps it when all CW processes are stopped.
I believe it will create a new one, the old might be corrupt.
Cheers,
Michel
03-30-2010 12:46 PM
I did that when I re-initialized the Database....
I think I fixed the problem....I will monitor it to see how long it works.
1) Stop the daemon manager
- net stop crmdmgtd
- wait 5 min that all the process stops
2) remove/rename any dfmEpm.log, dfmFh.log, dfmInv.log (if exists)
under the follow directory:
- C:\Program Files\CSCOpx\databases\dfmEpm
- C:\Program Files\CSCOpx\databases\dfmFh
- C:\Program Files\CSCOpx\databases\dfmInv
3) Run the checkpoint recovery of the dfmfh database
- cd \progra~1\CSCOpx\databases\dfmfh
- dbsrv10 -f dfmfh
4) Run the checkpoint recovery of the dfmEpmdatabase
- cd \progra~1\CSCOpx\databases\dfmEpm
- dbsrv10 -f dfmEpm
5) Run the checkpoint recovery of thedfmInv database
- cd \progra~1\CSCOpx\databases\dfmInv
- dbsrv10 -f dfmInv
- net start crmdmgtd
03-30-2010 01:18 PM
Well it worked for a 30 minutes or so....all devices are back to Suspended mode.
03-30-2010 10:04 PM
The devices moved to a suspended mode, or questioned mode? Where are you seeing the devices in this mode?
When you say you reinitialized the databases, are you just doing the steps you listed in this thread? If so, that is not reinitialization. You might actually try a true reinit (including the RPS files) as documented in https://supportforums.cisco.com/docs/DOC-8796 .
--
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com
03-31-2010 09:50 AM
Hi,
I have been performing those steps as well,
Once again this morning.....when I import the devices it imports for a little while and stops.
Devices say they are in a known state.....but when I go to DDV they are in a suspended state.
03-31-2010 10:28 PM
Start again from scratch. Reinitialize all three of the DFM databases and the two RPS files. When LMS comes back up, just import one device from DCR into DFM. Does the device become Known? Are you seeing it move to a Suspended state in DDV? If so, post the NMSROOT/objects/smarts/local/logs/DFM.log and DFM1.log as soon as you notice the problem.
--
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com
04-01-2010 06:39 AM
04-01-2010 09:22 PM
It looks like you might be crushing DFM with SNMP traps. Try setting the trap receiver port from 162 to some bogus number, and see if DFM stabilizes.
--
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com
04-02-2010 04:56 AM
Where is this done....I don't recall setting LMS to send snmp traps to
a trap receiver
-Dion
On Apr 2, 2010, at 12:22 AM, "jclarke"
04-02-2010 05:31 AM
The only place I know where to set up SNMP traps is under DFM>Device mgmt>snmp trap notification> and I have nothing set up here on either servers.
Dion Jiles
04-03-2010 10:49 AM
Go to DFM > Configuration > Other Configurations > SNMP Trap Receiving. Set the port to some other free UDP port (greater than 1023).
--
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide