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Extreme and constant 2000-3000 ms Latency through ISR C1111

TheGoob
Level 4
Level 4

Hello

So I have DSL 40/5 Service and for the past 2 years I have had no issues. As of this past 3 weeks I have these insane lag spikes. It could stay normal for 30 minutes or 5 hours, then it happens. My 30ms goes to 2000-3000 ms. It either will not go back down, or will after a while. I have removed every device except the ISRC1111 and the PC plugged into it, same thing. Currently my DSL Modem is in Bridge mode and ISR is doing PPPoE.

To test it, I eliminated everything Cisco and simply used my DSL Modem in PPPoE and 2 days went by 0 issues and my continuous ping stayed 30-60 ms. With that said, when using my ISR C1111 as PPPoE and the lag starts, if I reboot the ISR it all goes back to normal...for 30 mins maybe or several hours.

I really do not know how to troubleshoot this, especially when all in same exact config has been fine. Also, even doing the traceroute and ping ON the ISR, same madness.

What all would be needed from me to help in helping me figure it out?

48 Replies 48

Hits: 25561608  Misses: 37922
In-to-out drops: 2058  Out-to-in drops: 1046

these two count is showing the NAT is exhausted or you config timeout not correct 

MHM
 

With that said, I canā€™t find which thread it was, but one of my more recent ones, we had me set my timeouts lowerā€¦. Not sure if same timeoutsā€¦ it would be in my running-config I posted. As far as cables, yes I did I have all new Cat 8 (just cause) cables . Nice good quality 

get it, 
make timeout to it default value 
cisco not recommend to change the timeout except in some case 

MHM

I recall you having an issue with NAT using all available translation for PAT. As I recall, this is the reason the tcp and udp timeout was lowered for NAT translations.

Regards, LG
*** Please Rate All Helpful Responses ***

Yeah I believe I initiated it but I remember there was one concern of me being ā€œattackedā€ and then my internet timing out at random. Iā€™ll have to go back and really read why we lowered it for what specific. But you are right. I am wondering, did I change existing timeouts or did we put them in place which made new timeouts? Like, would a default setting even show up in the running-config if it was set to default? Iā€™ll have to go and see which ones and how to change them to default 

The show process cpu doesn't seem to me to be a problem. Also show ip traffic seems ok.

Have you tried replacing all patch cables in the communication path?

Regards, LG
*** Please Rate All Helpful Responses ***

TheGoob
Level 4
Level 4

Seems I can not find what the ā€œdefaultā€ values were. Are these correct?;

 

ip nat translation tcp-timeout 500
ip nat translation udp-timeout 30
ip nat translation dns-timeout 30
ip nat translation icmp-timeout 30
ip nat translation finrst-timeout 30
ip nat translation syn-timeout 30
ip nat translation max-entries 1000
 

TheGoob
Level 4
Level 4

Would this 2000-3000 ms Ping, and time-outs cause any CRC or FEC Errors to build up as well by any chance [while it is pinging out]

you see CRC or FEC? if you see these error  then it cable issue 

MHM

I am trying to find out where the CRC's are.

 

ISP ---[Copper vDSL]---C4000 Router (Bridge Mode)----CAT 8 75'------Cisco ISR1111

I can not say I am seeing CRC on the ISR logs, but from my ISP side I am getting maybe 10-20 every few hours. So I am wondering are the CRC's from ISP to DSL Router, or DSL Router to ISR C1111.

Also, I work for the ISP and so what I did was unplug everything at home except DSL Router to ISR and still had CRC's.. So I "eliminated" INSIDE CRMC.. Just need to determine which segment.

Can you share the output of show interface Gi0/0/0 ?

Regards, LG
*** Please Rate All Helpful Responses ***

I assume this would suggest DSL Router to ISR is "clean" also suggesting my CRC's are ISP top DSL Router?

Also, I made these changes... But did not see 'udp-timeout' on the link given earlier so I made it 60?;

ip nat translation tcp-timeout 86400
ip nat translation udp-timeout 60
ip nat translation syn-timeout 60
ip nat translation dns-timeout 60
ip nat translation icmp-timeout 60
ip nat translation max-entries 200000

 

GigabitEthernet0/0/0 is up, line protocol is up
  Hardware is C1111-2x1GE, address is 00ea.bded.c480 (bia 00ea.bded.c480)
  Description: WAN
  MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive not supported
  Full Duplex, 1000Mbps, link type is auto, media type is RJ45
  output flow-control is off, input flow-control is off
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output 00:00:02, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 1143000 bits/sec, 242 packets/sec
  5 minute output rate 1274000 bits/sec, 273 packets/sec
     86802657 packets input, 86630420180 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 180450 multicast, 0 pause input
     66890459 packets output, 13493769995 bytes, 0 underruns
     Output 2 broadcasts (0 IP multicasts)
     0 output errors, 0 collisions, 1 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 pause output
     0 output buffer failures, 0 output buffers swapped out

 

 

 

 

How and on what device are you seeng CRC? If it's on the C4000 router, then I assume the CRC's are related to the VDSL interface which are normal given the nature of the technology used.

Looking at the show interface gi0/0/0 from you ISR, I can say that the segment between the ISR and your C4000 Router is OK.

Regards, LG
*** Please Rate All Helpful Responses ***

I never know what is widely n own information or just company specific, but as a tech I can do something called a POLL DSLAM which checks the DSLAM, customer or every customer stats. If I monitor my line, it naturally just shows ISP to C4000 CRC so yeah I assume it is just that segment. I am happy to see 0/0/0 shows good. I made those timeout adjustments based on the website defaults, saw no udp timeout so did it 60.. hopefully this clears things up.