Inventory collection in CiscoWorks fails with Deleted Devices

[pschwalger]

When I delete a device out of CiscoWorks (deleted from Common Services) my Inventory Collection reports the the following

1.	Deleted Device - 11	Device name not available. Device may be deleted
2.	Deleted Device - 10	Device name not available. Device may be deleted
3.	Deleted Device - 9	Device name not available. Device may be deleted
4.	Deleted Device - 8	Device name not available. Device may be deleted
5.	Deleted Device - 7	Device name not available. Device may be deleted
6.	Deleted Device - 6	Device name not available. Device may be deleted
7.	Deleted Device - 5	Device name not available. Device may be deleted
8.	Deleted Device - 4	Device name not available. Device may be deleted
9.	Deleted Device - 3	Device name not available. Device may be deleted
10.	Deleted Device - 2	Device name not available. Device may be deleted
11.	Deleted Device - 1	Device name not available. Device may be deleted

The deleted devices no longer appear in CS, RME or DFM from what I can ascertain so I am not sure what lingering device details remain.

Can anyone tell me what I need to do to completely purge these devices from CiscoWorks?

CiscoWorks versions are:

CiscoWorks Common Services	3.2.0	Licensed	Not applicable
Campus Manager	5.1.0	Purchased	100
CiscoView	6.1.8	Licensed	Not applicable
CiscoWorks Assistant	1.1.0	Licensed	Not applicable
Device Fault Manager	3.1.0	Purchased	100
Internetwork Performance Monitor	4.1.0	Purchased	100
Integration Utility	1.8.0	Licensed	Not applicable
LMS Portal	1.1.0	Licensed	Not applicable
Resource Manager Essentials	4.2.0	Purchased	100

Any help appreciated as this is just a bit of an annoyance.

thanks, Peter.

[Nael Mohammad]

It sounds like you have a job that you previously created which contained the missing devices. If that's the case, delete the inventory collection job and re-create it. If that's not the case, post the IC_server.log, dcmaclient.log, dcmaservice.log, CSCOPx/files/rme/jobs/ICServer/jobID>.

[pschwalger]

Thank you Nael...

I have deleted the Inventory Polling and Collection jobs and they are no longer reporting the "Deleted Devices" so that has fixed my issue.

regards, Peter.