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Piyush Gidwani
Beginner

IOS push failing from RME

Was in the middle of the IOS push on the switches and encounter one problem and i.e. on every switch I am receiving the error i.e. Device running-config is modified but failed to save the running-config to startup-config.Cause: TELNET: Failed to establish TELNET connection to 10.x.x.x -
Cause: Authentication failed on device 3 times.
Could not detect SSH protocols running on the device

And I am sure telnet is working becasue we run the NETCONFIG job first to put the SNMP RW community on the device.
Note:- We are pushing the .tar file and all the below  switches were 3560 24/48 ports
Below is the output of the Job
-----------------------------------------------------------------------------------------------

                           JOB ID - 1111 SUMMARY
                        ---------------------------------------------



Device Name : sss-1
Software upgrade result - Failed

Total number of devices scheduled for upgrade : 12
Number of devices upgraded : 0
Number of devices failed : 12       (All 12 devices has the same error)
Total time taken for Job - 22 Minutes 21 Seconds

Status of Job - FAILED

-----------------------------------------------------------------------------------------------

Starting Job: ID - 1835
Job Started At : Thu Jan 06 20:00:00 EST 2011

Job running on : xxxxxxxxxxxxxx

Upgrade Mode : Parallel
Reboot Mode : Parallel
Protocol Order for Image Transfer : TFTP
Protocol Order for Config-operations : TELNET,SSH

Total number of device(s) to be processed : 12

Job started.


Processing Device : sss-1
Start Time : Thu Jan 06 20:00:12 EST 2011

Device is locked for exclusive access.

The supported protocols for image transfer are: TFTP


Connecting to the device using TELNET...
Connected successfully.


Going to perform delete operation based on the patterns in the List [.*\.bin, html, snmp, help, .*\.tar]
Files that will be excluded from deletion are: [vlan\.dat, config\.text, config\.txt, private-config\.text, private-config\.txt, multiple-fs, env_vars, system_env_vars, info\.ver, info]

Storage from which files are to be deleted is: flash

Available Flash files: vlan.dat,config.text,c3560-ipbase-mz.122-35.SE5,private-config.text,

vlan.dat -> will be excluded from deletion. File matched with the pattern: "vlan\.dat"
config.text -> will be excluded from deletion. File matched with the pattern: "config\.text"
c3560-ipbase-mz.122-35.SE5 -> Doesn't match with the patterns in the delete list.
private-config.text -> will be excluded from deletion. File matched with the pattern: "private-config\.text"

Unable to get the needed space by deleting the files in deleteList.

Going to perform delete operation leaving the files that match the patterns in the excludeList: [vlan\.dat, config\.text, config\.txt, private-config\.text, private-config\.txt, multiple-fs, env_vars, system_env_vars, info\.ver, info]

Storage from which files are to be deleted is: flash

Available Flash files: vlan.dat,config.text,c3560-ipbase-mz.122-35.SE5,private-config.text,

vlan.dat -> will be excluded from deletion. File matched with the pattern: "vlan\.dat"
config.text -> will be excluded from deletion. File matched with the pattern: "config\.text"
c3560-ipbase-mz.122-35.SE5-> deleted
private-config.text -> will be excluded from deletion. File matched with the pattern: "private-config\.text"

Obtained sufficient free space after deletion.Proceeding with distribution operation

Retrieving configuration file from the device...
Current device config is copied to C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\1835\dot-168-swi-10_Config

Checking if HTTP server is enabled on the device...
Http Server is not enabled, will continue with Software Upgrade Operation.

Copying c3560-ipbasek9-tar.122-53.SE1.tar from Software Repository to tftp-specific directory.
Copied successfully to C:/PROGRA~2/CSCOpx/tftpboot/rep_sw_7285416869829389325

Loading image file to flash device : rep_sw_7285416869829389325 --> flash:c3560-ipbasek9-tar.122-53.SE1.tar using TFTP
Loading image file to flash device is completed.
Total time for copying the image - 15 Minutes 30 Seconds

Updating config file during software upgrade process
Device running-config is modified but failed to save the running-config to startup-config.Cause: TELNET: Failed to establish TELNET connection to 10.137.240.10 -
Cause: Authentication failed on device 3 times.

Could not detect SSH protocols running on the device




Device is unlocked.

Device Upgrade Result : Failed
End Time:Thu Jan 06 20:18:45 EST 2011

2 REPLIES 2
Michel Hegeraat
Rising star

Not sure why it says that. According to the log the image distribution itself went fine.

You could now create a second job to sync the running conf to the startup. Or use the out-of-sync report to launch a sync

And a third job to restart the devices to use the new image if you are sure all is fine.

You may want to post the 1835.log as a zip file to look further into this.

Cheers,

Michel

So what actually failed? I get these issues sometimes as well. OP have you figured it out yet?