IR809 - Upgrade

[Niklas.D]

Hi

So i am trying to upgrade a IR809 - firmware Version 15.7(3)M2 - and going to  ir800-universalk9-bundle.SPA.159-3.M1.bin

I get a timeout

bundle install flash:ir800-universalk9-bundle.SPA.159-3.M1.bin
Installing bundle image: /ir800-universalk9-bundle.SPA.159-3.M1.bin.......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
The semaphore timeout period has expired.

anyone seen this problem before? 

[marce1000]

 - Reboot the device (of course with the existing version) and try again.

 M.

[Fredrik Ågren]

n/a

[marce1000]

 - Confused about this reply,

  M.

[Niklas.D]

MOVA4GRV15 uptime is 57 minutes

MOVA4GRV15#bundle install flash:ir800-universalk9-bundle.SPA.159-3.M1.bin
Installing bundle image: /ir800-universalk9-bundle.SPA.159-3.M1.bin........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Timeout!

MOVA4GRV15#

[Niklas.D]

MOVA4GRV15 uptime is 57 minutes

MOVA4GRV15#bundle install flash:ir800-universalk9-bundle.SPA.159-3.M1.bin
Installing bundle image: /ir800-universalk9-bundle.SPA.159-3.M1.bin........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Timeout!

MOVA4GRV15#

[marce1000]

 - Check available space in the flash:

 M.

[Niklas.D]

Morning Marce 

MOVA4GRV15#dir
Directory of flash:/

12 -rw- 64350862 Jul 8 2018 07:58:16 +01:00 ir800-universalk9-mz.SPA.157-3.M2
28 -rw- 192108099 Mar 20 2020 10:59:54 +00:00 ir800-universalk9-bundle.SPA.159-3.M1.bin

994918400 bytes total (668237824 bytes free)

Should be fine? 

[marce1000]

 - The bundle is rather big , could you remove it from the flash and run the install command , using the bundle from a tftp source ? Also check the logs after the timeout error  with show logging. Perhaps there might be additional info.

 M.

[Niklas.D]

*Mar 24 11:34:06.099: %LINK-3-UPDOWN: Interface GigabitEthernet2, changed state to up
*Mar 24 11:34:06.101: %LINK-3-UPDOWN: Interface GigabitEthernet1, changed state to down
*Mar 24 11:34:06.101: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to down
*Mar 24 11:34:08.865: %IR800_BIOS-2-IR800_BIOS_UPGRADE_REQUIRED: Running version: 25, available version: 18
*Mar 24 11:35:05.187: %IR800_BIOS-2-IR800_BIOS_UPGRADE_FAIL: BIOS upgrade error detected, rc=3
*Mar 24 11:35:05.187: %IR800_BIOS-2-IR800_BIOS_UPGRADE_FAIL: BIOS upgrade failed, retrying...
*Mar 24 11:36:01.373: %IR800_BIOS-2-IR800_BIOS_UPGRADE_FAIL: BIOS upgrade error detected, rc=3
*Mar 24 11:36:01.381: %IR800_BIOS-2-IR800_BIOS_UPGRADE_FAIL: BIOS upgrade error: (3 - No such process) upgrading BIOS memory
*Mar 24 11:36:01.381: %IR800_FPGA-2-UPGRADE_REQUIRED: FPGA upgrade is in progress. Current version = 2.A.0, new version = 2.7.0. System will upgrade now and then reboot automatically.
*Mar 24 11:36:05.985: %IR800_FPGA-2-SPI_UPGRADE_FAIL: FPGA upgrade operation failed : PROM verify, SPI error code 1
*Mar 24 11:39:44: %LINK-3-UPDOWN: Interface Async1, changed state to up
*Mar 24 11:39:44: %LINK-3-UPDOWN: Interface Async0, changed state to up
*Mar 24 11:39:45: %SYS-3-HARIKARI: Process IR800 Test top-level routine exited
*Mar 24 11:41:20: %CELLULAR-2-MODEM_UP: Cellular0 modem is now UP.
*Mar 24 11:42:20: %CELLWAN-2-MODEM_RADIO: Cellular0 Modem radio has been turned on
*Mar 24 11:42:30: %CELLWAN-2-BEARER_UP: Instance id=0, Default bearer (bearer_id=5) in Cellular0 is now UP
*Mar 24 11:42:32: %LINK-3-UPDOWN: Interface Cellular0, changed state to up

There are no bundel install tftp/ftp command 

MOVA4GRV15#bundle install ?
flash: Bundle image name. Format is device:image_name

MOVA4GRV15#bundle install

[marce1000]

 - I found a bug reference to this , but it is unclear how this related to your current upgrading sequence , one thing you could still verify is the version of the boot-loader/bios and upgrade it first if at all applicable. Check release notes of the intended software version which you were trying to install. If that leads to nothing you will need to contact Cisco  TAC about this and forward the errors which you showed here (the output of show logging)

                https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg00547/?rfs=iqvred

M.

[marce1000]

 -                  Referring back to the mentioned bug report :

   The fix will be available in the upcoming 15.6(3)M4 (end of January 2018) and the 15.7(3)M1 (end of November 2017) releases

  - One possibility would be try to install  one of the versions mentioned above first as an intermediate step.

 M.

[Niklas.D]

I tried same outcome, timeout at the end. Tomorrow when i am back in office i will try to boot the firmware from rommon. 

[Niklas.D]

This is still a Issue for me anyone resolved it? 

[Paul Stafford]

I have this same problem, .........................Timeout!

Rebooting doesn't help.