04-30-2010 02:14 AM
DFM 2.0.12 is working with some errors.
I want to re-initialize the database and I'm looking for a step-by-step guide.
Regards.
Andrea
Solved! Go to Solution.
04-30-2010 06:24 AM
1. Login to the server as local Administrator. Then go to a DOS prompt and enter:
net stop crmdmgtd
2. Go to C:\program files\CSCOpx\bin and issue:
perl dbRestoreOrig.pl dsn=dfmInv dmprefix=INV npwd=cisco
perl dbRestoreOrig.pl dsn=dfmFh dmprefix=FH npwd=cisco
perl dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM npwd=cisco
*Note: The above assumes you use "cisco" as the database password. Change it to whatever you like.
3. Go to NMSROOT\CSCOpx\objects\smarts\local\repos\icf\.
4. Delete the files DFM.rps, DFM1.rps (DFM1 only in LMS 3.0 or above):
del DFM.rps
del DFM1.rps
5. Type:
net start crmdmgtd
Check the below DOC which contains similar steps and details about database troubleshooting:
04-30-2010 06:24 AM
1. Login to the server as local Administrator. Then go to a DOS prompt and enter:
net stop crmdmgtd
2. Go to C:\program files\CSCOpx\bin and issue:
perl dbRestoreOrig.pl dsn=dfmInv dmprefix=INV npwd=cisco
perl dbRestoreOrig.pl dsn=dfmFh dmprefix=FH npwd=cisco
perl dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM npwd=cisco
*Note: The above assumes you use "cisco" as the database password. Change it to whatever you like.
3. Go to NMSROOT\CSCOpx\objects\smarts\local\repos\icf\.
4. Delete the files DFM.rps, DFM1.rps (DFM1 only in LMS 3.0 or above):
del DFM.rps
del DFM1.rps
5. Type:
net start crmdmgtd
Check the below DOC which contains similar steps and details about database troubleshooting:
04-30-2010 06:27 AM
Small clarification I omitted, NMSROOT stands for your LMS installation path which by default is C:\Program Files\
CSCOpx. If it is different just change the patch accordingly.
04-30-2010 07:18 AM
Many thanks for your help Joel!
Regards.
Andrea
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