04-23-2010 06:37 AM
Hi
After logon in CW Portal the screen in the browser is blank, means that I see no portlets, and any click on a link in the menu section produces following error:
An unexpected system error occurred.
javax.servlet.jsp.JspException: org.hibernate.exception.GenericJDBCException: Could not execute JDBC batch update
All CW processes are up and running and it seems that the functionality of the modules is OK (we receive alarm emails form DFM)
Our installation:
Windows 2003 Enterprise edition
LMS 3.2
I didn't find any hints about this issue so any help would be very appreciated. Thanks in advance
A. Brunner
Solved! Go to Solution.
04-26-2010 06:24 AM
Try this:
1. Stop daemon manager from DOS:
net stop crmdmgtd
2. Delete the files: NMSROOT/MDC/tomcat/webapps/cwportal/db/portal*.
3. Copy files under NMSROOT/MDC/tomcat/webapps/cwportal/db/orig/* to NMSROOT/MDC/tomcat/webapps/cwportal/db.
4. Start daemon manager:
net start crmdmgtd
NOTE: NMSROOT stands for the installation path, by default C:\Program Files\CSCOpx.
04-23-2010 07:12 AM
If you reboot the server, does the problem remain?
04-24-2010 04:14 AM
Yes, the problem persists after reboot of the machine.
04-26-2010 06:24 AM
Try this:
1. Stop daemon manager from DOS:
net stop crmdmgtd
2. Delete the files: NMSROOT/MDC/tomcat/webapps/cwportal/db/portal*.
3. Copy files under NMSROOT/MDC/tomcat/webapps/cwportal/db/orig/* to NMSROOT/MDC/tomcat/webapps/cwportal/db.
4. Start daemon manager:
net start crmdmgtd
NOTE: NMSROOT stands for the installation path, by default C:\Program Files\CSCOpx.
04-26-2010 11:01 PM
Hi,
it works!!!!!
Thanks a lot
fred
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide