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LMS 3.2: Report Analysist HUM

saifmohdali
Level 1
Level 1

Hi all,

i got problem to explain to my boss which this related to reports from Ciscoworks HUM.

the graph of availability shows that between 21 - 28 April, the switches got problem which are indicated as "less than 1.0".

is that proven the switches got down-time?

I'd confused because on that days the switches was not reported "down".

can someone help me out?

1 Reply 1

Michel Hegeraat
Level 7
Level 7

If you see the sysuptime on the device has not restarted at the time of the dip then the device was only unavailable , but not down.

You may want to find out why the LMS was unable to poll the device.though.

Cheers,

Michel