01-17-2011 03:22 AM
Hy.
Since months we have a problem with our Syslog AA. We're not receiving any E-Mail that should be send as a reaction to received syslog messages.
The Syslog Collector is correctly subscribed and resubscription doesn't fix our problem as well as restarting both processes (Collector and Analyser).
By using logview at syslog.log I can see that there are permanently messages received and written into the file syslog.log. In Syslog Reports messages can be identified that should have triggered an E-Mail, but no E-Mail was received.
The mailserver itself might not be the problem, because we are still receiving E-Mail for Job Status reports.
The filter.dat file looks like this:
Filters for the server: de0-cwge
Mode: DROP
Filter expressions:
^((\S+);;;(PIX)(-(\S+))?-(6)(-(302002\s*))\s*:\s*.*)$
^((\S+);;;(PIX)(-(\S+))?-(6)(-(302001\s*))\s*:\s*.*)$
^((\S+);;;(PIX)(-(\S+))?-(6)(-(304001\s*))\s*:\s*.*)$
^((\S+);;;(FW)(-(\S+))?-(6)(-(SESS_AUDIT_TRAIL\s*))\s*:\s*.*)$
^((\S+);;;(\S+)(-(\S+))?-(7)(-(.*\s*))?\s*:\s*.*)$
^((\S+);;;(LINK)(-(\S+))?-(3)(-(UPDOWN\s*))\s*:\s*.*)$
^((\S+);;;(LINEPROTO)(-(\S+))?-(5)(-(UPDOWN\s*))\s*:\s*.*)$
^((\S+);;;(LINK)(-(\S+))?-(5)(-(CHANGED\s*))\s*:\s*.*)$
^((\S+);;;(LINK)(-(\S+))?-(5)(-(UPDOWN\s*))\s*:\s*.*)$
...................
So this also doesn't seem to be the cause.
Can anybody please help me to find a solution for this?
Many thanks in advance!
cheers
Marc
01-18-2011 06:55 AM
Does nobody have any idea about this?
01-19-2011 08:03 AM
Well, I can see the syslog messages arrive at the servers interface and getting written inside the syslog.log file. But unfortunately no E-Mail is going out of the servers interface.
Please, if somebody has any idea about this behaviour let me know.
Thank you very much!
cheers
Marc
02-07-2011 05:25 AM
Hi Marc,
I think you are hitting the below Bug :
CSCtc18888 Syslog automated actions may not be triggered
You can contact TAC to get the Patch !!
Thanks--
Afroj Ahmad
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