06-09-2011 06:03 AM
Hello,
I have a problem with LMS s/w backup procedure. It outputs the following error:
SWIM0036: Could not add this image to software repository.
Find attached the report output.
Solved! Go to Solution.
06-20-2011 05:46 AM
Hi,
Here are the relevent snippits from the log:
Importing the image c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from the device flash into the Software Repository.
Image will be copied to rep_sw_6057508630584624156 using RCP.
Copying c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from flash to rcp://lmsuser@10.10.2.10/C:/PROGRA~2/CSCOpx/temp/rep_sw_6057508630584624156
Failed to import the image c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from device.
See C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\1137\3560-MUSK-SW2_telnet.log for the output from the device on which the image transfer failed.
Image will be copied to rep_sw_1985691603457112799 using TFTP.
Copying c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from flash to tftp://10.10.2.10/rep_sw_1985691603457112799
Successfully imported the image from device.
Total time for copying the image - 1 Minute 5 Seconds
[ Mon Jun 20 09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,createFileGroup,767,Failed to create the dir C:\PROGRA~1\CSCOpx\files\rme\repository\swim\SYSTEM_SW
[ Mon Jun 20 09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,addFile,1146,Unable to create the directory.
[ Mon Jun 20 09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,addFile,1152,System Error: Unable to create the directory. Probable Cause: You do not have permission to create a directory at this location.Recommended Action: Ask your system administrator to check the directory permissions or use another directory location.
You need to ensure 'casuser' has full control over the entire ../CSCOpx/ directory.
Thanks
06-11-2011 11:25 AM
Hi
Please post the contents of C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\1057\. Also what OS is LMS running on? If it is Windows then have you disabled any anti-virus or host based firewall services as a test? Do these devices have anything in common?
Thanks
06-14-2011 06:42 AM
Well, the folder is empty;
The OS is running on Windows 2008 Standard 64-bit with SP2.
There is no antivirus installed nor personal firewall and the ASA rule is permit ip any to LMS host.
I have also configured TFTP in the default inspection settings.
06-15-2011 10:29 AM
Hi,
Can you manually TFTP a file from the device to LMS?
06-17-2011 02:30 AM
Is this even possible with the TFTP server of LMS? Because it is giving me permission denied from the device.
06-17-2011 06:28 AM
Yes, TFTP should be listening. To verify run 'netstat -anob' and look for tftp.
If there are no related event logs on the server perhaps you should grab a packet capture to identify what is really going on.
Thanks
06-19-2011 11:53 PM
06-20-2011 05:46 AM
Hi,
Here are the relevent snippits from the log:
Importing the image c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from the device flash into the Software Repository.
Image will be copied to rep_sw_6057508630584624156 using RCP.
Copying c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from flash to rcp://lmsuser@10.10.2.10/C:/PROGRA~2/CSCOpx/temp/rep_sw_6057508630584624156
Failed to import the image c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from device.
See C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\1137\3560-MUSK-SW2_telnet.log for the output from the device on which the image transfer failed.
Image will be copied to rep_sw_1985691603457112799 using TFTP.
Copying c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from flash to tftp://10.10.2.10/rep_sw_1985691603457112799
Successfully imported the image from device.
Total time for copying the image - 1 Minute 5 Seconds
[ Mon Jun 20 09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,createFileGroup,767,Failed to create the dir C:\PROGRA~1\CSCOpx\files\rme\repository\swim\SYSTEM_SW
[ Mon Jun 20 09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,addFile,1146,Unable to create the directory.
[ Mon Jun 20 09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,addFile,1152,System Error: Unable to create the directory. Probable Cause: You do not have permission to create a directory at this location.Recommended Action: Ask your system administrator to check the directory permissions or use another directory location.
You need to ensure 'casuser' has full control over the entire ../CSCOpx/ directory.
Thanks
06-22-2011 04:52 AM
Yeap, this is the correct answer. Problem resolved!
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