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LMS 4.0.1 software repository.

Nikos Nicolaides
Beginner
Beginner

Hello,

I have a problem with LMS s/w backup procedure. It outputs the following error:

SWIM0036: Could not add this image to software repository.

Find attached the report output.

TIA, Nicos Nicolaides
1 ACCEPTED SOLUTION

Accepted Solutions

Hi,

Here are the relevent snippits from the log:

Importing the image c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from the device flash into the Software Repository.

Image will be copied to rep_sw_6057508630584624156 using RCP.

Copying c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from flash to rcp://lmsuser@10.10.2.10/C:/PROGRA~2/CSCOpx/temp/rep_sw_6057508630584624156

Failed to import the image c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from device.

See C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\1137\3560-MUSK-SW2_telnet.log for the output from the device on which the image transfer failed.

Image will be copied to rep_sw_1985691603457112799 using TFTP.

Copying c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from flash to tftp://10.10.2.10/rep_sw_1985691603457112799

Successfully imported the image from device.

Total time for copying the image - 1 Minute 5 Seconds

[ Mon Jun 20  09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,createFileGroup,767,Failed to create the dir C:\PROGRA~1\CSCOpx\files\rme\repository\swim\SYSTEM_SW

[ Mon Jun 20  09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,addFile,1146,Unable to create the directory.

[ Mon Jun 20  09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,addFile,1152,System Error: Unable to create the directory. Probable Cause: You do not have permission to create a directory at this location.Recommended Action: Ask your system administrator to check the directory permissions or use another directory location.


You need to ensure 'casuser' has full control over the entire ../CSCOpx/ directory.

Thanks

View solution in original post

8 REPLIES 8

ngoldwat
Enthusiast
Enthusiast

Hi

Please post the contents of C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\1057\.  Also what OS is LMS running on?  If it is Windows then have you disabled any anti-virus or host based firewall services as a test?  Do these devices have anything in common?

Thanks

Well, the folder is empty;

The OS is running on Windows 2008 Standard 64-bit with SP2.

There is no antivirus installed nor personal firewall and the ASA rule is permit ip any to LMS host.

I have also configured TFTP in the default inspection settings.

TIA, Nicos Nicolaides

Hi,

Can you manually TFTP a file from the device to LMS?

Is this even possible with the TFTP server of LMS? Because it is giving me permission denied from the device.

TIA, Nicos Nicolaides

Yes, TFTP should be listening.  To verify run 'netstat -anob' and look for tftp.

If there are no related event logs on the server perhaps you should grab a packet capture to identify what is really going on.

Thanks

Hi again,

I have managed to perform a s/w backup again with failure, but this time i have some logs in the folder.

Find it attached.

TIA, Nicos Nicolaides

Hi,

Here are the relevent snippits from the log:

Importing the image c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from the device flash into the Software Repository.

Image will be copied to rep_sw_6057508630584624156 using RCP.

Copying c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from flash to rcp://lmsuser@10.10.2.10/C:/PROGRA~2/CSCOpx/temp/rep_sw_6057508630584624156

Failed to import the image c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from device.

See C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\1137\3560-MUSK-SW2_telnet.log for the output from the device on which the image transfer failed.

Image will be copied to rep_sw_1985691603457112799 using TFTP.

Copying c3560-ipservices-mz.122-35.SE5/c3560-ipservices-mz.122-35.SE5.bin from flash to tftp://10.10.2.10/rep_sw_1985691603457112799

Successfully imported the image from device.

Total time for copying the image - 1 Minute 5 Seconds

[ Mon Jun 20  09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,createFileGroup,767,Failed to create the dir C:\PROGRA~1\CSCOpx\files\rme\repository\swim\SYSTEM_SW

[ Mon Jun 20  09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,addFile,1146,Unable to create the directory.

[ Mon Jun 20  09:40:55 EEST 2011 ],ERROR,[SWIM:DistributionDriver],com.cisco.nm.rmeng.repository.common.FileManager,addFile,1152,System Error: Unable to create the directory. Probable Cause: You do not have permission to create a directory at this location.Recommended Action: Ask your system administrator to check the directory permissions or use another directory location.


You need to ensure 'casuser' has full control over the entire ../CSCOpx/ directory.

Thanks

Yeap, this is the correct answer. Problem resolved!

TIA, Nicos Nicolaides
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