05-14-2012 10:18 PM
Hi There,
I am having LMS 4.0 Software and taking the Inventory with it, but there is somewhat a strange problem
I CAN SEE THE LMS DISCOVERING MY DEVICES IN NETWORK BUT DOES NOT SHOW IN THE DEVICES LIST(where we see all the devices)
IF ANY BODY CNA HELP ME WITH THE SAME.
Thanks in Advace
05-14-2012 10:44 PM
What does the result says for the disocvery summary. Please post he screenshot of :
Admin > Network: Discovery Settings
Also, let see if any device is here in DCR (share screenshot by checking box, all devices):
Inventory > Device Administration: Add / Import / Manage Devices
-Thanks
05-14-2012 11:03 PM
Hi Vinod,
Thanks for your Reply,Actually my colleuge is sitting in the Remote Site for LMS and i can just contact him by phone there is no interent for sending the screenshot but acc to him
1) IN Admin > Network: Discovery Settings:-HE CAN SEE ALL DEVICES
2) IN Inventory > Device Administration: Add / Import / Manage Devices:-HE CANNOT SEE ANY DEVICES
05-15-2012 12:33 AM
When the discovery runs, it is important for discovery to have the devices in known state. Only the known state devices will be added to Data Repository. Any other state devices. Like Unknown, unreachable, etc will not be added.
Try to add a device manually and see if that appears there. Device can be added from :
Inventory > Device Administration: Add / Import / Manage Devices
If this is a new install check the install log if installation was smooth. Install file will be default on c:\ drive.
-Thanks
Vinod Arya
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide