08-31-2012 03:34 AM
We have LMS 4.1 - it was working perfectly for some time - it was rebooted and now the services dont start correctly
I manually started most of the services but the Daemon service will not start.
The main page comes up and after I log in - all the sections list an error
'License Server / Deamon Manager is down. Please check license.log for more information'
Any advice appreciated
Solved! Go to Solution.
08-31-2012 05:44 AM
Find and run the resetcasuser.exe in CSCOpx\setup\support. Recreate the casuser with a password that meets the standards of your domain.
Something has tampered with he permissions of the casuser account that runs the LMS processes.
A domain policy server is able to do this kind of thing.
Make sure all services are set to manual startup except the daemon manager, the syslog , tftp and RCP service.
Cheers,
Michel
08-31-2012 05:44 AM
Find and run the resetcasuser.exe in CSCOpx\setup\support. Recreate the casuser with a password that meets the standards of your domain.
Something has tampered with he permissions of the casuser account that runs the LMS processes.
A domain policy server is able to do this kind of thing.
Make sure all services are set to manual startup except the daemon manager, the syslog , tftp and RCP service.
Cheers,
Michel
09-01-2012 11:17 PM
Start the daemon tools by using this commands
For windows : net start crmdmgtd
For solaris : /etc/init.d/dmgtd/ start
In the command prompt.
Hope this will solve ur problem.
Sent from Cisco Technical Support Android App
09-03-2012 06:39 AM
I am suspicious that a policy was pushed impacting the casuser but I cant prove it -
The fix is as follows -
Stop all services relating to CiscoWorks/LMS/CiscoPrime
Run - CSCOpx\setup\support\resetcasuser.exe
reset to old passpord seems to work fine.
Start the Daemon Manager Process
Wait about 30 minutes - all services seem ok.
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