LMS 4.1 webgui won't launch after installation

[kmong]

I have installed lms 4.1 on a windows 2008 server however after installation, the webgui cant be launched

[Vinod Arya]

What si the error on webpage when you try to connect? Did you tried both http and https?

- http://:1741

- https://:443

Are the services up for LMS? Check the output of pdshow from command prompt and post ouput.

-Thanks

Vinod

[kmong]

Its already working, but too slow. Also the webgui home page does not show up properly on IE. Also I cannot launch it remotely, but the server is reachable from my computer

[Vinod Arya]

Try this and check  if the performence gets faster:

1. For LMS getting started page:  Disable the launch of Getting Start page by default (as the first page after log in). Follow the below steps:

              a. Open the properties file name “gs.properties” under the path /<>/MDC/tomcat/webapps/cwlms/WEB-INF/classes/com/Cisco/nm/gs/ui

              b. Update the field IS_DEFAULT_PAGE as “false”

              c. Clear the browser cache and login-in(Daemon restart not required)

For remote access, what is the error you see? do you even see the security page for ssl? check /MDC/tomcat/logs/stdout.log if your device IP is mentioned there in logs, as you tried logging?

If this is a fresh install, what the install fully neat? Post the install log from teh c:/ drive. I hope you adhered to all the requirements for successful installation on windows, as per the following doc:

https://supportforums.cisco.com/docs/DOC-9132

-Thanks