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Beginner

LMS 4.2.4 User Tracking End Host Report The system cannot find the path specified

Hello at all,

 

I have a problem when creating a scheduled User Tracking End Host Report.

I always get the message "The system cannot find the path specified" and the job fails.

An immediate report is successful.

I tried to change the "Report Publish Path" from "C:/Program Files (x86)/CSCOpx/" to "C:/PROGRA~2/CSCOpx/", but that did'nt worked.

Has anybody an idea?

 

Regards, Kerstin

2 ACCEPTED SOLUTIONS

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Cisco Employee

Share the screenshot of the following directory :

NMSROOT\CSCOpx\campus\etc\cwsi

In case it is blank, try following :

1.Stop the services : net stop crmdmgtd 

2.Take a copy of > C:/Progra~2/campus/etc/users and place it under C:/Progra~2/campus/etc/cwsi

3.Start the services : net start crmdmgtd

Please try and let me know the updates.

-Thanks

Vinod

**Encourage Contributors. RATE them.**

-Thanks Vinod **Rating Encourages contributors, and its really free. **

View solution in original post

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Please try to copy the users directory and copy it to NMSROOT\CSCOpx\campus\etc\cwsi and restart daemons.

Let me know the updates.

-Thanks

Vinod

**Encourage Contributors. RATE them.**

-Thanks Vinod **Rating Encourages contributors, and its really free. **

View solution in original post

5 REPLIES 5
Highlighted
Cisco Employee

Share the screenshot of the following directory :

NMSROOT\CSCOpx\campus\etc\cwsi

In case it is blank, try following :

1.Stop the services : net stop crmdmgtd 

2.Take a copy of > C:/Progra~2/campus/etc/users and place it under C:/Progra~2/campus/etc/cwsi

3.Start the services : net start crmdmgtd

Please try and let me know the updates.

-Thanks

Vinod

**Encourage Contributors. RATE them.**

-Thanks Vinod **Rating Encourages contributors, and its really free. **

View solution in original post

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Hi Vinod,

attached the screenshots of the directory NMSROOT\CSCOpx\campus\etc\cwsi.

The directory C:/Progra~2/CSCOpx/campus/etc/users contains only one folder named as my Windows-username.

 

Kerstin

Highlighted

Please try to copy the users directory and copy it to NMSROOT\CSCOpx\campus\etc\cwsi and restart daemons.

Let me know the updates.

-Thanks

Vinod

**Encourage Contributors. RATE them.**

-Thanks Vinod **Rating Encourages contributors, and its really free. **

View solution in original post

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Hi Vinod,

 

thank you yery much, it works!

 

Best regards,

Kerstin

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Kerstin,

Glad I was able to help. :-)

-Thanks

Vinod

**Encourage Contributors. RATE them.**

-Thanks Vinod **Rating Encourages contributors, and its really free. **
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