lms 4.2 didn't notify me when a Power supply stops working

[Ibrahim Jamil]

Hi Guys

i have router 7200 , one of its power supply stops working , but lms 4.2 doesn't notify me?pls help to solve this issue

thanks

ibrahim

[Marvin Rhoads]

Ibrahim,

Is the 7200 being managed by LMS? Please confirm:

1. The device is setup to be managed by fault (reference)

2. The device credentials are correct (using the tool in Device Center)

3. That you have logging and snmp server destination = LMS server on your router.

#3 is not necessary but optional. If #1 and #2 are correct, Fault management should pick up the failure.

[Ibrahim Jamil]

Hi Marvin

thanks for ur reply

the 7200 managed by LMS

thanks

[Marvin Rhoads]

Ibrahim

That you are seeing it in CiscoView does not mean it is managed in Fault Management. Have you checked the steps I recommended above, specifically Step 1?

[Ibrahim Jamil]

Hi Marvin

i have configured as you provided , but i dont see the error related to the power supply  even in the fault view

thanks

[Marvin Rhoads]

Ibrahim,

If the Fault had been acknowledged, either intentionally or inadvertently, it would be moved out of the Fault view and only appear in the Events listing. The same thing would happen if the fault condition clears.

That's the only opther thing I can think of given that you've verified everything else.

[Ibrahim Jamil]

thanks marvin,i will keep monitor