LMS 4.2 Syslog Collector doesn't work

Marchand Satriawan · ‎05-15-2013

Hi fellas,

I need a few help for my LMS 4.2, syslog collector on LMS doesnt working even service syslog collector running normaly and also i saw in syslog_info is working to collect syslog from all router but not show up in dashboard monitoring.

I have setting on every router to logging (ip address LMS) but on LMS no any syslog from router can collect.

if you was face problem same with me or know how to solved this issue please share to me

i did a selftest from LMS there are all PASS except nslookup fail, it is has relation with syslog not show up on dashboard??

Vinod Arya · ‎05-16-2013

What is the LMS server OS? Win/Sol?

If it is not coming in Dashboard doesnt mean that it is not collected. Please try to generate a 24Hrs Syslog report under reports and check if the syslogs are coming under report. if not share the following details:

Screenshot of :

Admin > Collection Settings: Syslog > Syslog Collector Status

Also, please check the the syslogs are coming to LMS server from device, thye usually collected in NMSROOT/log/syslog.log in windows and /var/log/syslog_info in unix.

-Thanks

-Thanks Vinod **Rating Encourages contributors, and its really free. **

Marchand Satriawan · ‎05-16-2013

LMS 4.2 soft appliance, i think its based on linux. i saw on syslog_info many syslog data collected from any router but not show up on real dashboard monitoring.

i was generate report syslog for a month still have no data syslog from any router but like i said before i only can see syslog from router just in syslog_info

i dont know how to get file syslog_info from linux to windows but i know how to open that file with command vi in linux, do you know how to get file from LMS 4.2 based on linux to windows?

as your request ss Syslog Collector Status

ngoldwat · ‎05-21-2013

Hi,

Your screen-shot indicates that no messages were received at LMS42SCB in ~5 hours. Have you verified (via packet capture) that syslogs are making it all the way to your system?

Also, you have 'Subscribed' to the service correct?

Marchand Satriawan · ‎05-22-2013

Hi ngoldwat,

thanks for concern my issue.

there are packet capture syslog_info that i get :

May 2 19:07:29 10.29.246.47 62893: 161406: May 2 12:01:57.134 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 2 19:08:23 10.29.246.47 62894: 161407: May 2 12:02:51.170 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 2 19:08:23 10.29.246.47 62895: 161408: May 2 12:02:51.174 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 3 16:42:28 10.29.246.47 62897: 161410: May 3 09:36:54.806 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 3 16:42:28 10.29.246.47 62896: 161409: May 3 09:36:54.774 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 3 16:42:28 10.29.246.47 62898: 161411: May 3 09:36:55.750 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 3 16:43:23 10.29.246.47 62899: 161412: May 3 09:37:49.846 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 3 16:43:23 10.29.246.47 62900: 161413: May 3 09:37:50.018 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 3 16:54:59 10.29.246.47 62902: 161415: May 3 09:49:27.031 UTC: %BGP-3-NOTIFICATION: sent to neighbor 10.29.252.85 4/0 (hold time expired) 0 bytes

May 3 16:54:59 10.29.246.47 62901: 161414: May 3 09:49:27.031 UTC: %BGP-5-ADJCHANGE: neighbor 10.29.252.85 Down BGP Notification sent

May 3 16:55:29 10.29.246.47 62904: 161417: May 3 09:49:55.731 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 3 16:55:29 10.29.246.47 62905: 161418: May 3 09:49:55.923 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 3 16:55:30 10.29.246.47 62906: 161419: May 3 09:49:56.803 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 3 16:57:12 10.29.246.47 62907: 161420: May 3 09:51:38.859 UTC: %BGP-5-ADJCHANGE: neighbor 10.29.252.85 Up

May 3 16:57:24 10.29.246.47 62908: 161421: May 3 09:51:50.875 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 3 16:57:24 10.29.246.47 62909: 161422: May 3 09:51:50.891 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 6 07:57:31 10.29.246.47 62910: 161423: May 6 00:51:53.214 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 6 07:57:31 10.29.246.47 62911: 161424: May 6 00:51:53.274 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 6 07:57:31 10.29.246.47 62912: 161425: May 6 00:51:54.122 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 6 07:58:26 10.29.246.47 62913: 161426: May 6 00:52:48.291 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 6 07:58:26 10.29.246.47 62914: 161427: May 6 00:52:48.319 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 6 08:04:32 10.29.246.47 62915: 161428: May 6 00:58:53.743 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 6 08:04:32 10.29.246.47 62916: 161429: May 6 00:58:53.867 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 6 08:04:33 10.29.246.47 62917: 161430: May 6 00:58:54.747 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 6 08:05:27 10.29.246.47 62919: 161432: May 6 00:59:49.043 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 6 08:05:27 10.29.246.47 62918: 161431: May 6 00:59:48.819 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 6 10:59:36 10.29.246.47 62921: 161434: May 6 03:53:56.510 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 6 10:59:36 10.29.246.47 62920: 161433: May 6 03:53:56.466 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 6 10:59:36 10.29.246.47 62922: 161435: May 6 03:53:57.422 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 6 11:00:30 10.29.246.47 62923: 161436: May 6 03:54:51.542 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 6 11:00:30 10.29.246.47 62924: 161437: May 6 03:54:51.562 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 6 19:10:31 10.29.246.47 62925: 161438: May 6 12:04:52.034 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 6 19:10:31 10.29.246.47 62926: 161439: May 6 12:04:52.142 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 6 19:10:32 10.29.246.47 62927: 161440: May 6 12:04:53.038 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 6 19:11:26 10.29.246.47 62928: 161441: May 6 12:05:47.110 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 6 19:11:26 10.29.246.47 62929: 161442: May 6 12:05:47.346 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 6 19:21:32 10.29.246.47 62930: 161443: May 6 12:15:52.870 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 6 19:21:32 10.29.246.47 62931: 161444: May 6 12:15:52.970 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 6 19:21:32 10.29.246.47 62932: 161445: May 6 12:15:53.818 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 6 19:22:27 10.29.246.47 62934: 161447: May 6 12:16:47.974 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 6 19:22:27 10.29.246.47 62933: 161446: May 6 12:16:47.946 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 6 19:27:32 10.29.246.47 62935: 161448: May 6 12:21:53.326 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 6 19:27:32 10.29.246.47 62936: 161449: May 6 12:21:53.518 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 6 19:27:33 10.29.246.47 62937: 161450: May 6 12:21:54.462 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 6 19:28:27 10.29.246.47 62938: 161451: May 6 12:22:48.402 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 6 19:28:27 10.29.246.47 62939: 161452: May 6 12:22:48.442 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 7 15:46:37 10.29.246.47 62940: 161453: May 7 08:40:56.647 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 7 15:46:37 10.29.246.47 62941: 161454: May 7 08:40:56.679 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 7 15:46:37 10.29.246.47 62942: 161455: May 7 08:40:57.575 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 7 15:47:32 10.29.246.47 62943: 161456: May 7 08:41:51.647 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 7 15:47:32 10.29.246.47 62944: 161457: May 7 08:41:51.659 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 7 19:13:37 10.29.246.47 62945: 161458: May 7 12:07:56.576 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 7 19:13:37 10.29.246.47 62946: 161459: May 7 12:07:56.776 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 7 19:13:38 10.29.246.47 62947: 161460: May 7 12:07:57.688 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 7 19:14:32 10.29.246.47 62948: 161461: May 7 12:08:51.652 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 7 19:14:32 10.29.246.47 62949: 161462: May 7 12:08:51.776 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 8 12:23:38 10.29.246.47 62950: 161463: May 8 05:17:56.001 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 8 12:23:38 10.29.246.47 62952: 161465: May 8 05:17:56.877 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 8 12:23:38 10.29.246.47 62951: 161464: May 8 05:17:56.029 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 8 12:24:33 10.29.246.47 62953: 161466: May 8 05:18:51.074 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 8 12:24:33 10.29.246.47 62954: 161467: May 8 05:18:51.126 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 11 00:39:10 10.29.246.47 62955: 161468: May 10 17:33:23.758 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.17)

May 11 00:50:32 10.29.246.32 144502: 6296699: May 10 17:44:45.413 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.17)

May 11 00:52:24 10.29.246.21 305: 000307: May 10 17:46:36.954 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.17)

May 11 19:28:22 10.29.246.47 62956: 161469: May 11 12:22:34.195 UTC: %SYS-5-CONFIG_I: Configured from console by srte@m on vty0 (10.132.17.186)

May 11 19:28:27 10.29.246.32 144503: 6305725: May 11 12:22:39.494 UTC: %SYS-5-CONFIG_I: Configured from console by srte@m on vty0 (10.132.17.186)

May 11 19:28:56 10.29.246.21 306: 000308: May 11 12:23:08.019 UTC: %SYS-5-CONFIG_I: Configured from console by srte@m on vty0 (10.132.17.186)

May 11 19:38:21 10.29.246.47 62957: 161470: May 11 12:32:32.744 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.186)

May 11 19:38:25 10.29.246.32 144504: 6305806: May 11 12:32:37.346 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.186)

May 11 19:38:26 10.29.246.21 307: 000309: May 11 12:32:37.666 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.186)

May 11 19:51:41 10.29.246.47 62958: 161471: May 11 12:45:52.641 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.186)

May 11 19:51:54 10.29.246.32 144505: 6305911: May 11 12:46:06.395 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.186)

May 11 20:01:45 10.29.246.21 308: 000310: May 11 12:55:57.175 UTC: %SYS-5-CONFIG_I: Configured from console by 1445000 on vty0 (10.132.17.186)

May 13 09:17:48 10.29.246.47 62959: 161472: May 13 02:11:56.894 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 13 09:17:48 10.29.246.47 62960: 161473: May 13 02:11:57.034 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 13 09:17:49 10.29.246.47 62961: 161474: May 13 02:11:57.962 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 13 09:18:43 10.29.246.47 62962: 161475: May 13 02:12:51.966 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 13 09:18:43 10.29.246.47 62963: 161476: May 13 02:12:52.046 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 13 10:23:48 10.29.246.47 62966: 161479: May 13 03:17:57.681 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Speak -> Standby

May 13 10:23:48 10.29.246.47 62964: 161477: May 13 03:17:56.689 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Up->Down

May 13 10:23:48 10.29.246.47 62965: 161478: May 13 03:17:56.801 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Active -> Speak

May 13 10:24:43 10.29.246.47 62967: 161480: May 13 03:18:51.689 UTC: %TRACKING-5-STATE: 10 ip sla 10 reachability Down->Up

May 13 10:24:43 10.29.246.47 62968: 161481: May 13 03:18:51.801 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active

May 13 16:23:00 10.29.246.32 144506: 6327510: May 13 09:17:08.851 UTC: %HSRP-5-STATECHANGE: GigabitEthernet0/2 Grp 10 state Standby -> Active