Currently when a device, say a router goes offline we receive two Active 'Unresponsive' alarms for the router and then when it comes back online we receive two Cleared 'Unresponsive' alarms. All have their own unique Event ID. (shown below)
I was wondering if anyone could help me to config LMS to send only one Active 'Unresponsive' notification when a device is offline and then one Cleared 'Unresponsive' when the device is back online.
Here's an example of the Active 'Unresponsive' alarms I receive when I power the router off:
Notification 1
EVENT ID = 0002BI5
TIME = Thu 29-Nov-2012 15:26:32 EST
STATUS = Active
SEVERITY = Critical
MANAGED OBJECT = router.domain
MANAGED OBJECT TYPE = Routers
EVENT DESCRIPTION = Unresponsive::Component=172.16.1.254 [router.domain];ComponentClass=IP;ComponentEventCode=1098;InterfaceType=ETHERNETCSMACD;InterfaceMode=NORMAL;InterfaceAdminStatus=UP;Address=172.16.1.254;IPStatus=TIMEDOUT;InterfaceOperStatus=UP;Ne
CUSTOMER IDENTIFICATION = COMMS TEAM
CUSTOMER REVISION = 1
NOTIFICATION ORIGINATOR = Fault Management Module
Notification 2
EVENT ID = 0002BI6
TIME = Thu 29-Nov-2012 15:26:57 EST
STATUS = Active
SEVERITY = Critical
MANAGED OBJECT = router.domain
MANAGED OBJECT TYPE = Routers
EVENT DESCRIPTION = Unresponsive::Component=router.domain;ComponentClass=Router;ComponentEventCode=1101;SystemObjectID=.1.3.6.1.4.1.9.1.569;Description=Cisco IOS Software, C870 Software (C870-ADVIPSERVICESK9-M), Version 12.4(15)T13, RELEASE SOFTWARE (
CUSTOMER IDENTIFICATION = COMMS TEAM
CUSTOMER REVISION = 1
NOTIFICATION ORIGINATOR = Fault Management Module
Any suggestions?
