Hi,   I keep reading in the marketing material that Akamai Connect allows for the prepositioning of Apple iOS, yet I'm not able to find any gudies on how this is actually accomplished, ie., a step-by-step guide.   Has anyone actually done this? Can you please share the required steps, including any relevant URLs?     ... View more

Hi, I have a quick query regarding Locations for CAC in CUCM versions above 9.x. In previous releases you could simply state that Site A has 240kbps for audio bandwidth to limit the number of G.729 calls to 10. Refer to screenshot attached 'pre-9.x-locations'. From version 9.x (I'm specifically working with 10.5.1 in this case) Locations has changed significantly. Is it still possible to allow Site A a maximum audio bandwidth of 240kbps to restrict it to 10 concurrent G.729 calls, or do we have to associate adjacent Locations for each site? If so, doesn't that get messy (or impossible) if we have a total of 30 locations and only 240kbps to allocate for Site A's WAN? If you refer to the 2nd screenshot "post-9.x-locations" you might see what I mean. In the screenshot Site A is configured with 240kbps to Site B and Site C, but that would mean I'm now allowing a total of 20 G.729 calls over Site A's WAN. What if I just want to allow a TOTAL of 10 G.729 calls for Site A regardless of the destination Location? If the suggestion is to allocate 120kbps (5 calls) to adjacent Site B and 120kbps to adjacent Site C this is not suitable. I don't want to limit the number of calls from Site A to Site B, or from Site A to Sit C I just want to limit to total number of calls for Site A's WAN. It shouldn't matter if of the 10 concurrent calls 8 are from Site A to Site B and 2 are from Site A to Site C, or vice versa, what matters is that Site A is limited to 10 calls total. Assuming the solution is to nominate a bandwidth per adjacent Location, what happens if I have a total of 240kbps but a total of 30 Locations? In short: Is there a way to implement a total bandwidth limitation for a single location, rather than nominating bandwidth between adjacent locations? Ie., Is it possible to implement Locations based on pre-9.x CUCM logic within post-9.x CUCM? ... View more

Currently when a device, say a router goes offline we receive two Active 'Unresponsive' alarms for the router and then when it comes back online we receive two Cleared 'Unresponsive' alarms. All have their own unique Event ID. (shown below) I was wondering if anyone could help me to config LMS to send only one Active 'Unresponsive' notification when a device is offline and then one Cleared 'Unresponsive' when the device is back online. Here's an example of the Active 'Unresponsive' alarms I receive when I power the router off: Notification 1 EVENT ID               = 0002BI5 TIME                   = Thu 29-Nov-2012 15:26:32 EST STATUS                 = Active SEVERITY               = Critical MANAGED OBJECT         = router.domain MANAGED OBJECT TYPE     = Routers EVENT DESCRIPTION       = Unresponsive::Component=172.16.1.254 [router.domain];ComponentClass=IP;ComponentEventCode=1098;InterfaceType=ETHERNETCSMACD;InterfaceMode=NORMAL;InterfaceAdminStatus=UP;Address=172.16.1.254;IPStatus=TIMEDOUT;InterfaceOperStatus=UP;Ne CUSTOMER IDENTIFICATION = COMMS TEAM CUSTOMER REVISION       = 1 NOTIFICATION ORIGINATOR = Fault Management Module Notification 2 EVENT ID               = 0002BI6 TIME                   = Thu 29-Nov-2012 15:26:57 EST STATUS                 = Active SEVERITY               = Critical MANAGED OBJECT         = router.domain MANAGED OBJECT TYPE     = Routers EVENT DESCRIPTION       = Unresponsive::Component=router.domain;ComponentClass=Router;ComponentEventCode=1101;SystemObjectID=.1.3.6.1.4.1.9.1.569;Description=Cisco IOS Software, C870 Software (C870-ADVIPSERVICESK9-M), Version 12.4(15)T13, RELEASE SOFTWARE ( CUSTOMER IDENTIFICATION = COMMS TEAM CUSTOMER REVISION       = 1 NOTIFICATION ORIGINATOR = Fault Management Module Any suggestions? ... View more

We're currently evaluating Cisco Prime LMS 4.2. Something we've been trying to achieve for the past couple of days is to have LMS notify us when a Microsoft Host is Unreachable, and then to notify us once that alarm has cleared (the Microsoft Host is Reachable again). We're at the point where the Microsoft Host was discovered, LMS incorrectly identified it as a Cisco Call Manager, so we changed it's identity to non-cisco device > microsoft host > microsoft host. LMS currently has the device listed as being in the 'Questioned' state. SNMP timeout has been set to 15 seconds, and the SNMP community is correct. Being new to LMS Prime, and having not received any training on the product to this point, we turned to the admin guide, but we couldn't find anything that goes into detail for how to manage the notification for non-Cisco devices. Is what we're trying to achieve possible with Cisco Prime LMS 4.2? If so, can someone please provide step-by-step details? We just want to be able to receive simple 'host unreachable' notifications for Microsoft servers, and the corresponding 'cleared' notifications once the server is back online. Thanks in advance. Dave. ... View more

Hi, We've got Unity Connections 7.1(3) and we're running Speech Connect. It's been working well, but I've been asked if it's possible to make Speech Connect offer the caller the option of caller the person's Mobile phone? Ie: SC:      "Who would you like to reach?" Caller: "Mary Taylor" SC: "Work or Mobile?" Caller: "Mobile" SC: "Transferring to... Mary Taylor" Is this possible? If so, does anyone have instructions/links on how to achieve this? Dave. ... View more

We currently have a WLC 4402-50 license. We're likely to add a more APs to this controller in the near future, which will bring the total numebr of APs to 58, and so I was wondering, is this just a license that we need to purchase, or do we need to replace the WLC hardware? I hope it's a simple as buying a license and uploading a license file. Any advice is appreciated. Dave. ... View more