LMS 4.2 user tracking

jaffus.philippe · ‎09-14-2012

Hello,

I have a problem with LMS 4.2 user tracking.

When I generate a report on all my network all mac address are ok but there is no Hostname/Ip address in the result, except for 2 equipments.

the only difference between these 2 equipements and the rest of the network is that they are connected on a not routed vlan. All the other phones, computers are connected on a routed vlan.

I have a Nexus 5k as core and 2960 as access. Routing between vlans is done with the Nexus

My DNS server is ok and reachable

Here is a screenshot of the report attached.

Thanks for your help

Marvin Rhoads · ‎09-14-2012

Yes, the Nexus 5000 series has a few issues with LMS (and other things). Among them is the non-support of User Tracking. I'm told it's a MIB variable issue but it's been the case for some time now and remains so with the current LMS release.

Here is the reference from the Supported Devices Table which states in part:

The following features are not supported:

User Tracking (Nexus 1K, 4K, 5K and 7K with FEX), VLAN Management, VRF Lite, LANE Management
Configuration Deploy Protocols: HTTPS, SCP, SSH, RCP
Configuration Fetch Protocols: HTTPS, SCP, SSH, RCP
Software Distribution by: Advanced flow, Image, Remote Staging
Software Repository Synchronization
CiscoView - [1.3.6.1.4.1.9.12.3.1.3.840, 1.3.6.1.4.1.9.12.3.1.3.903, 1.3.6.1.4.1.9.12.3.1.3.907, 1.3.6.1.4.1.9.12.3.1.3.930]

rgomes · ‎10-31-2012

Hi

Take a look on this thread:

https://supportforums.cisco.com/message/3408588#3408588

There are some Nexus software releases that support user tracking with restrictions.

Does also need to have special credentials.