MDS 9513 clockcard DFM alert

[nancyrawls]

Under DFM - Alerts and Activities I'm getting a Utilization alert saying Clockcard is not present. When I go into the device it indeed says it is not present but I'm not given the option to uncheck it so that it won't be monitored. How do I get rid of this alert? See attached.

[Joe Clarke]

This is currently not doable from within the UI. However, if you have DFM 2.0.10 or higher, you should have some bulk management scripts under NMSROOT/objects/smarts/utils.

Copy the *ManagedStateProcess.asl files to *ManagedStateCard.asl, then modify the scripts so that all instances of "Processor" and "Proc" are replaced with "Card". Then, copy the *StateProc.ksh or .bat files to *StateCard.ksh or .bat, and again change all occurrences of "Processor" and "Proc" to "Card". Then, you will be able to use the instructions found at http://SERVER/help/dfm_newui/bulk_manage.html to unmanage the card you want.

[Joe Clarke]

Actually, given that this is DFM 2.0, it would be better to do:

NMSROOT/objects/smarts/bin/dmctl -s DFM invoke Card::CARD-123.133.5.146/25751 unmanage true

Than, on Solaris:

NMSROOT/objects/smarts/utils/apply.ksh

Or Windows:

NMSROOT\objects\smarts\utils\apply.bat

[nancyrawls]

Found dmctl.exe. What exactly is the command I need to run and what does it do?

Thanks.

[Joe Clarke]

NMSROOT\objects\smarts\bin\dmctl.exe -s DFM invoke Card::CARD-123.133.5.146/25751 unmanage true

Then:

NMSROOT\objects\smarts\utils\apply.bat

This will unmanage the card in question within DFM.

[nancyrawls]

dmctl> -s DFM invoke Card::CARD-123.133.5.146/25751

Invalid command '-s' -- try again.

[Joe Clarke]

You have run dmctl interactivly. If you ran the command exactly how I wrote it, you should see the dmctl prompt. However, from this prompt, you can do:

invoke Card::CARD-123.133.5.146/25751 unmanage true

Then exit from dmctl, and run the apply.bat command.

[nancyrawls]

dmctl> invoke Card::CARD-123.133.5.146/25751 unmanage true

Not attached.

[Joe Clarke]

It sounds like you just ran dmctl without any arguments. In that case, you would first need to run:

attach DFM

[nancyrawls]

Our tried that with our admin account and it says Permission denied. Is there a default account I can use? It probably wasn't changed. Thanks.

[Joe Clarke]

Exit the dmctl prompt, then run the following command:

NMSROOT\objects\smarts\bin\dmctl -s DFM

What output do you get?

[nancyrawls]

That path is not the path I have therfore it didn't work. I did try running the same command from where my files are located and get the same thing - it's asking for a user id and password:

C:\Program Files\CSCOpx\objects\smarts\bin>dmctl -s DFM

Server DFM User: cisco

cisco's Password: XXXXX

dmctl: Could not attach to 'DFM': Login to Domain Manager failed; permission de

ied

[Joe Clarke]

This is typically admin/admin. However, you can find the value in C:\Program Files\CSCOpx\objects\smarts\conf\clientConnect.conf. This command must succeed for you to accomplish what you want.

[nancyrawls]

Finally! I think that did it. Now I will run the .bat file. I'll let you know how it goes.

Thanks.

[nancyrawls]

Looks like it went from NotPresent to Not Available however I just received an alert. See attached for screen shots.