Netmanager - No available records (or not Data available)message is shown.

[filiberto.aguirre]

Hi,

I have a problem with netmanager, no available records or not data available message is shown whe  I want to get  a historical report

The problem came up after the hards disk got full; I thought the problem will be resolved after getting more space in hard disk, but not; the problem remains.

How can I solved this issue?

I attach two screenshot

regards

[Nael Mohammad]

Post the logs indicated in the troubleshooting users guide:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_netmanager/1.1_data/faq/troubleshoot.html#wp48016

The installation log files are located in the root directory (<install_location>\logs)where Cisco netManager is installed. The file names are preceded with "CisconetManager." For example, Cisco_netManager_setup001.log.

Different log files log information related to different components and features:

•CiscoDiscovery.log - Logs device addition, import, discovery and rediscovery information.

•LCPoller.log - Logs Cisco Communications Manager logical connectivity information which is used by the Service Level View.

•FaultComponent.log - Logs device event information.

•TrapProcessor.log - Logs SNMP trap information.

•CiscoNotificationFrameWorkApp.log - Logs events generated and processed by notifications.

•NotificationEmailApp.log - Logs emails sent by the notification engine.

•Performance.log - Logs Cisco-specific performance monitor polling information.

•CiscoInventoryCollector.log - Logs inventory collection and polling information.

•CNMLicenseManager.log - Logs licensing-related information.

[filiberto.aguirre]

Hi Nael,

I found the following errors, I think this is the reason why there is no data available to be shown in reports.

How could I clear this issue?

regards

2011-06-01 12:10:33.51 spid66    CREATE/ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit of 2048 MB per database.

2011-06-01 12:10:33.51 spid66    Error: 1105, Severity: 17, State: 2

2011-06-01 12:10:33.51 spid66    Could not allocate space for object 'CiscoEventTable' in database 'WhatsUp' because the 'PRIMARY' filegroup is full..

2011-06-01 12:10:54.40 spid66    CREATE/ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit of 2048 MB per database.

2011-06-01 12:10:54.40 spid66    Error: 1105, Severity: 17, State: 2

2011-06-01 12:10:54.40 spid66    Could not allocate space for object 'CiscoEventTable' in database 'WhatsUp' because the 'PRIMARY' filegroup is full..