PI 3.3 OnDemandReportsCleanUp failing

[katerina.dardoufa]

Hello,

we recently installed Prime Infrastructure 3.3 standard edition. The OnDemandReportsCleanUp job runs every 6hours, but keeps failing. This shows up as a Major system alarm, with the message "OnDemandReportsCleanUp (cleanup):This job failed for three consecutive times"

Has anyone faced the same behavior before?

Thank you in advance,

Katerina

[daniel.litwin]

I believe it's a bug.  I had it too.

If I remember the fix was to go in and run those jobs manually once.  From then on, things are fine.

Dannon

[katerina.dardoufa]

Hello Dannon,

I ran the job manually, but it still fails.

Thank you though for the suggestion.

Katerina

[katerina.dardoufa]

It seems that the root cause of the problem was the absence of reports. After creating some reports, the process run as expected.

Thank you