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PI 3.3 OnDemandReportsCleanUp failing

katerina.dardoufa
Enthusiast
Enthusiast

Hello,

 

we recently installed Prime Infrastructure 3.3 standard edition. The OnDemandReportsCleanUp job runs every 6hours, but keeps failing. This shows up as a Major system alarm, with the message "OnDemandReportsCleanUp (cleanup):This job failed for three consecutive times"

 

Has anyone faced the same behavior before?

 

Thank you in advance,

Katerina

3 Replies 3

daniel.litwin
Beginner
Beginner

I believe it's a bug.  I had it too.

 

If I remember the fix was to go in and run those jobs manually once.  From then on, things are fine.

 

Dannon

 

Hello Dannon,

 

I ran the job manually, but it still fails.

Thank you though for the suggestion.

 

Katerina

It seems that the root cause of the problem was the absence of reports. After creating some reports, the process run as expected.

 

Thank you

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