Prime: How to disable events and alarms for a specific APs?

[asgerbjarke]

Hi, I'm having issues as an customer have a power switch for a PoE switch where 3 AP's are linked up to, and they're getting turned on/ off multiple times a day. The issues is we have mail notifications set up, and this generates a lot of noise, so I'd like to disable ALL events and alarms for those APs. I've been through Prime documentation but fail to understand if it's even possible?

[Georg Pauwen · Accepted solution]

Hello,

not sure what you have already looked at, but in Prime, you can configure alarm suppression. Have a look at the link below:

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-8/user/guide/bk_CiscoPrimeInfrastructure_3_8_0_UserGuide/monitor_alarms_and_events.html#concept_1923D802B6CA4A80AC5ED3CAC0096341

[asgerbjarke]

Hi Georg,

I've made a user-defined AP group containing the 3 mentioned APs and then configured an alarm policy, see attached image:

Hopefully this will fix my issue. Thank you!

[Georg Pauwen]

Hello,

that looks good. Hopefully it works as expected...

[asgerbjarke]

Thanks for your assistance, it worked!