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Prime Infrastructure 3.1 - Email Alerts

agapitca19
Level 1
Level 1

Hi,

I am trying to solve email alerts from PI about regular access ports that have down/up link status. We only want to receive email notifications regarding uplink ports or selected switchports like from an access point or server. What I have done so far is, I created a Port Group that has the switchports we want to monitor for down/up link status then associate that Port Group in Monitor>Monitoring Tools>Alarm Policies>Interface>Link down(Switches and Routers)>User Defined/also Switches and Hubs>3850.

I am still getting unnecessary email alerts from regular access ports.

Any help will be appreciated.

Thanks!

4 Replies 4

bradleyc309
Level 1
Level 1

I have a similar issue. I only want to track trunk port up/down status not access port.

Any help will be appreciated.

Thks

I tested two things.

Prime:

1. Created two port groups. One group has ports we want to monitor and another group we don't want to monitor.

2. Monitor / Monitoring Tools / Alarm Policies / Edit Interface Alarm Policy / Select switch model and User Defined / Under System Defined, select Trunk Ports and Link Ports / User Defined Ports, select the port group that has ports you want to monitor.

3. Click drop down and Activate

4. Click Save and Activate.

5. Repeat steps 2 except you will select Access Ports / User Defined Ports, select the port group that has ports you don't want to monitor.

6. Click drop down and select Suppress.

7. Save and Activate.

8. check log on the switch when a port goes up and down.

On the switch: I ended up using this one, much simpler.

1. Deleted the port groups I created.

2. Monitor / Monitoring Tools / Alarm Policies / Select Interface Alarm Policy / Reset to Default

3. issue interface range command on access ports you don't want to monitor. In 3850 case, I use no snmp trap link-status.

4. check log on the switch when a port goes up and down.

***Please rate and mark the comment correct if you find it helpful.***

Was this done on Prime 3.1, some of the instruction can't be followed.?

Yes it is in PI 3.1 and which instructions aren't clear? Have you also tried the second method,which is on the switch side?

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