Prime infrastructure Device Compatibility

[Learnercisco]

Hi Tech People,

we have Primary Infrastructure 3.7 in our environment. I can not see the CPU/Memory Utilization graph for the following devices. we can not see the CPU utilization in Performance monitor. This is a bug or any misconfiguration in primary infrastructure or in cisco 9000 switches configuration (or need extra commands to enable SNMP trap)

Cisco 9300

Cisco 9400

thanks in advance. 

[Mark Elsen]

 - Ref : https://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables-list.html , and or https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/3-7/supported/devices/PI37-Supported-Device-List.xlsx  , check if your devices are supported in the Prime versions and or compare support list with later release , 

 M.

[balaji.bandi]

Cat 9K are latest models - look at the below matrix :

https://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables-list.html

if SNMP configured as expected and that should get all the information in to PI dashboard.

 your 3.7 is bit old you need to uplift to 3.10 latest get advanced features.

[Learnercisco]

Hi Balaji,

Thanks for your reply.

i have number of switches are integrated with Prime and only one switch is showing correct graph. i attached the SNMP configuration.

Access Switch 9300 software : 16.12.02

Prime infrastructure 3.7

[balaji.bandi]

i will have look what is config here. is the switch config you provided working ?

can you also provide working vs not working show version please.

[Learnercisco]

Hi Balaji,

Thanks for the reply,

for the working switch, the IOS version is 16.12.02. Others switches have the same IOS version and same configuration for both Layer2/Layer3