Hello,
I encountered many problems since I have received my new Prime NCS appliance. Infact, it take 3 or 4 hours to boot and get the prompt (and sometimes, it never appears). I have downloaded the ISO file to reinstall the appliance, and I have tested it (it boot well on my personal computer). But when I try to boot on the DVD with the appliance (F12 at the boot, and select One time boot on DVD), it never ever boot the DVD. Same with USB key. I'm just getting this for hours :
"
Please wait, initializing legacy usb devices...Done
Broadcom NetXtreme II Ethernet Boot Agent v5.2.7
Copyright (C) 2000-2009 Broadcom Corporation
All right reserved.
"
So I have 2 questions :
- Is it normal that it takes so long to boot (in case of a reboot needed in production, there is no way 4 hours will be acceptable by our customer), or it never boot ? For information, I read the documentation and applied it step by step.
- Is there something I have to know to boot on the DVD or the procedure I do is correct (I'm 100% sure my DVD is working because I have tested it on an another NCS appliance and it worked well) ?
Regards.