Problem with connecting to ANIserver6.0

[aringanisation]

hi;

when I try to open the topology services I recieve the error Cannot connect to the ANIserver .... even when I am on the server itself .

I've found out it is due to my DNS problem, here is the scenario;

I installed the LMS on the server just before I joined it to the domain, after that I changed the name of the server and I joined it to the domain.

I was facing with the problem disabling to connect to ANIServer , so that I run the name change script on the server , even after that the problem

persists, as I click on CISCOWORKS shortcut on the desktop it is trying to open the wrong URL which is http://win-fktcprvq4r6:1741/ instead of the name which is the name of the server . attached is my pdshow and the snapshot of my desktop showing the wrong URL .

[Michel Hegeraat]

It is the name of the ciscoworks daemon manager.

Ciscoworks Administrative Service that starts the other services 

Cheers,

Michel

[aringanisation]

I have stoped that service , turned it to manual , and I change the host name again and ran the changehostname script , but after all when I try to open the ANI server I got the same problem, and the intresting part is I change the hostname from forsat to lms-forsat but still it is looking for main-cs-1  !!!!

[Michel Hegeraat]

I must admit I have not used that script a lot.

Since changing the hostname was more difficult in the past I always set it right before I install.

I guess you can open a tac case that the scritp doesn't work.

Or you can reinstall once the names are good.

Cheers,

Michel.

[Martin Ermel]

have you ever tried to clear all caches after launching the script?

If not, logout of LMS, clear the browser cache, close ALL browser windows.

To clear the java cache, go to Start > Control Panel > Programs > Java

    open the "General" tab, open "Settings" and click on "Delete Files"

also have a look in C:\Windows\system32\drivers\etc\hosts file if there is still an entry that points to the old hostname,-  if yes, remove it

now login to LMS and retry to open the topology map..

if the above does not help, make a backup of the following file:

NMSROOT\campus\etc\cwsi\ANIServer.properties

now, look for theses entries:

    AniName=ANIServer7.0-LMSSERVER

    DFMPoller.DFMServerList=http://LMSSERVER:1741,

(with LMSSERVER being YOUR NEW server hostname)

if this is not the case, change it to the new hostname.

If you need to change any of the entries, restart LMS ("net stop crmdmgtd" wait until this command has finished, then issue "net start crmdmgt")

If this still does not help, login to LMS and point the browser to this URL, post the output:

http://:1741/JSP/CAMPUS/ANI/GetAniName.jsp?dmgrName=ANIServer

(with being the IP of your LMS Server)

[aringanisation]

I have done all you kindly mentioned to me , but non of them coould solve the problem

and the result for the

http://:1741/JSP/CAMPUS/ANI/GetAniName.jsp?dmgrName=ANIServer,   is  : ANIServer6.0-lms-forsat

thank you

[Martin Ermel · Accepted solution]

this looks ok, assuming lms-forsat is still the hostname of your server.

Could you please again describe the steps you do to access the page that throws the error and illustrate it with screenshots so that we can get a clear picture of the failure.

[aringanisation]

I finaly reinstalled the server, changehostname script did not work well,

thank you all