Problem with EssentialsDM

[mladenp]

Hello,

I (my customer) have similar problem like described in this discussion:

https://supportforums.cisco.com/message/669826#669826

EssentialsDM is stuck in "waiting to initalise" state. Problem started to occurring around a last thursday.

EssentialsDM.log, EssentialsDM_Server.log and pdshow attached.

Regards,

Mladen

[Joe Clarke]

Do you have QPM installed on this server?

[mladenp]

No, we haven't.

[Joe Clarke]

Shutdown Daemon Manager, then port the output of the command "netstat -a -n -o -b".

[mladenp]

Hello,

here is output.

[Joe Clarke · Accepted solution]

It appears you have the Windows remote management service started which listens on tcp/47001.  This port is required by EssentialsDM.  Can you disable Windows RM, and see if that helps?

[mladenp]

Yes, it helps. Everything is OK again.

Thank you very much,

Mladen