Problem with File Upload - Prime Infrastructure

[Gregory Forster]

I have Cisco Prime Infrastructure 3.0, and I was uploading a file for a critical update. For some reason the file does not show in the files section of the Software Updates. I tried to redo the upload and I get a duplicate file name error. I have tried to locate this file and I am not able to, can someone please assist me in locating this file so I can delete it and re-upload the file.

Screen shot of error attached.

Thank you

Greg

[Prabath Godevithanage · Accepted solution]

Hi Gregory,

This happened to me once on one Pi VM and it appeared after a restart.

Location would be "/opt/CSCOlumos/updates/"  and You'd have to login as root to get there

Alternatively you can use the following command to search all the files  with the extension UBF.again have to be logged in as root

find /opt /usr /var -name *.ubf -type f

I suggest you to contact TAC if you have support otherwise you might want to take a backup of the system first before deleting things manually to be safe

Regards,

Prabath

[Gregory Forster]

Prabath,

Thank you for helping me with this. I found the file, but now what is the command to delete the file.

Thank you,

Greg

[Gregory Forster]

Prabath,

I found the command to remove the file. I have removed the file and re-uploaded it with no issues. The Update installed successfully. 

Thank you for your help

Greg

[Prabath Godevithanage]

glad you've got that resolved Greg.

Incase if someone else needs the commands, Could use mv for rename or  rm for delete

cd /opt/CSCOlumos/updates/

mv xxx.ubf xxxbkup.ubf

or

rm  xxx.ubf